Vietnam Travel Agents & Reviews

We had an amazing, nearly three-week trip throughout Southeast Asia. Zicasso's tour operators did an incredible job planning all of the details of the trip. In general, I am not easily impressed and I tend to be pretty upfront with my criticism. In this case, I was truly impressed. I really don't have any criticism about the whole experience.

This was a very complicated trip, with eight cities/locations and six internal flights. We had great communication in the months and weeks leading up to the trip. They were receptive to all of our requests and they gave very good advice when we had questions.

All of the guides were great. The hotels were amazing and all of the details of the activities, transfers, and internal flights were well thought out and well coordinated. I was so impressed by their attention to detail. They were also willing to be flexible and able to make changes, even during the trip. I was able to reach them throughout the trip by WhatsApp and they responded quickly every time. I would recommend them wholeheartedly.

The trip met my expectations and more. The hotels, guides, and tours were great, and, coupled with our Zicasso travel planner's communication, made this a trip of a lifetime,

Our trip to Japan was wonderful! We particularly liked certain unique events, like the tea ceremony, cooking class, and Ghibli museum access. Having a dedicated driver and guide made getting around and personalizing the trip possible.

We received great communication, responsiveness, and attention to detail from Zicasso's travel company.

We had an excellent adventure.

The trip was well organized by Zicasso's travel company. We had nice hotel accommodations we liked the guides a lot.

We used Zicasso for the third time and, once again, were not disappointed. We went to Thailand and Vietnam. Our agent helped design our trip and was absolutely wonderful. From hotel to excursion options, he helped us to tailor the trip to exactly what we wanted. He was always available and kept checking on us throughout our trip.

As far as the actual trip, everything was amazing. Our tour guides were such wonderful people who were not only immensely kind, but also so knowledgeable, filling us in on so much of the history of Thailand. We were met at every destination with private transfers that made the trip so effortless. For any minor hiccups (of which there were next to none), all we had to do was contact our agent and his team took care of it immediately. With their assistance, we were able to focus on enjoying our vacation without any stress at all. 

In Vietnam, we were met by a guide in Hanoi, yet another wonderful tour guide who made sure our every need was met and who also provided us a local’s perspective on Vietnam’s history and culture. In Hoi An, our guide was very nice and provided amazing recommendations for places to eat. Our expeditions were all wonderful experiences and our only regret was not being able to stay longer. 

Zicasso has only given us wonderful experiences on the trips we have planned using their services. We are clearly repeat customers and will continue to be so. We can’t wait for our next trip with Zicasso!