Murray's Travel Agency
Based on 441 reviews
Destinations:
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Our recent two-week adventure through South Africa and Botswana, meticulously planned by Zicasso's travel partner, was nothing short of extraordinary. Our agent's deep knowledge of the area allowed us to experience the rich culture and breathtaking landscapes in a way we never could have imagined. Her expertise in selecting the best lodgings to suit our needs ensured every accommodation was comfortable, luxurious, and ideally situated. Our travel agent's strong planning and organizational skills made our journey seamless and stress-free, allowing us to fully immerse ourselves in the experience.
Our travel partner truly went above and beyond to cater to the diverse needs of the three couples traveling together. Her ability to manage our varying interests and preferences was impressive, ensuring everyone had a memorable and personalized experience. When a weather-related issue threatened to disrupt our plans, she swiftly and efficiently resolved the problem, showcasing her exceptional problem-solving skills. This level of service and attention to detail made it the best experience we've ever had with a travel agency. We highly recommend them to anyone seeking an unforgettable travel experience.
Michael's Travel Agency
Based on 342 reviews
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Zicasso’s travel planner and her team did an excellent job of understanding the kind of vacation we wanted and gave it to us without cluttering it up with lots of obligations. We had the freedom to explore on our own terms, with enough support to make the most of our time in Japan. The information package got star marks for detailing everything we needed to know very clearly and for its suggestions.
Charlotte's Travel Agency
Based on 56 reviews
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Our trip to Japan was a bucket-list destination for my fiance and me. As advised, we started planning our three-week trip nearly a year in advance to be sure we were able to secure the preferred hotel reservations and tickets to events and special sights before they were sold out, and to allow ample time to refine the itinerary with our agent.
We started by providing our agent with a long list of sights we wanted to see. She then pieced together a thoughtful itinerary, with many suggestions to supplement our list, working with us iteratively over several months. She was always enthusiastic and eager to offer insightful tips to ensure a good experience and she showed patience as we made adjustments to the trip, including adding two extra travelers only a few months before our departure date.
This was our third time using Zicasso and, once again, it did not disappoint. We often share the positive experiences we have had with Zicasso with family and friends and we will continue to do so.
Ajay's Travel Agency
Based on 8 reviews
Destinations:
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When we first started planning our trip, we were unsure as to what to expect. We asked Zicasso for recommendations on a travel agent for Rajasthan, India. We were contacted by the trip planner of this travel company.
After taking time to discuss what we might expect to see, our planner recommended an itinerary that would allow us to sample a cross-section of Rajasthan as well as learn some of the history and culture. He suggested that we visit during Diwali, a fantastic experience, and that the end of October and early November would be ideal weather-wise, which it was.
Our itinerary included exploring New Delhi, seeing the Taj Mahal, visiting multiple cities, riding camels and elephants, staying in luxurious hotels, tents in Jaisalmer desert (we stayed in a Camp Relais & Chateaux, an indescribable, wow experience), and a repurposed feudal lord's home which offered character and flavor galore. We were accompanied by one guide, an exceptional, articulate young man, and mostly one driver, and this constancy made the trip much smoother. The trip planner tries to pair personalities, and he did a great job here, which clearly points out the personal attention we received.
Our trip ended with dinner at the planner's home, with his wife and sister-in-law graciously cooking a wonderful Indian meal for us. It was a very special evening for which we are grateful.
We strongly recommend the trip planner and this travel company. Start with their website and contact them for ideas if you are on your way to India.
Suzie's Travel Agency
Based on 160 reviews
Destinations:
Verified Review
Overall, Zicasso’s travel company did a pretty good job of planning the trip. The staff were very friendly and welcoming. The spacing of the events on the itinerary was well-balanced, with a good mix of activities and free time!
The South Korea portion of our trip was flawless, with excellent guides and events planned for each day. Our local tour guides knew to change the itinerary when they noticed there was a chance to optimize timing for certain events to avoid crowds or that we were doing too many activities that were similar, which was excellent!
One point of feedback: Key transfers were missed (eg, We were expected to find our own way out of Hakone to get to the train station to Tokyo, only to find out the night before that taxis were refusing to come out to our hotel for fares because it was too far, and the hotel didn’t offer any good solutions. We were very lucky that our wonderful tour guide for Hakone offered to drive us at the last minute, otherwise we would’ve missed the train and our subsequent booked teamLab Planets and food tour in Tokyo.)
Jeremiah's Travel Agency
Based on 108 reviews
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I wish to thank Zicasso’s tour company for an unforgettable trip to Thailand, Laos, and Cambodia.
Their suggestions on tours within the larger trip, honed by my preferences, led to a variety of experiences: learning about the histories of these countries, experiencing their culture and religious beliefs, meeting a wide variety of people, and enjoying great food along the way.
I consider myself an experienced traveler, but found our travel company’s enveloping presence throughout the journey would provide comfort to the least experienced traveler. The company also gave this "old hand" a sense of confidence that little would go wrong along the way. At each point in the trip, the meet-ups were error-free and the guides selected were talented and knowledgeable ambassadors of the topic at hand.
Therefore, for anyone considering a trip to Asia, I can wholeheartedly recommend this tour company as your partner for a great journey.
Susan's Travel Agency
Based on 131 reviews
Destinations:
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Thank you to our Zicasso travel agent! My mother had wanted to travel to Nepal and see the Himalayas since she was a teenager, and our agent created a trip that allowed her to fulfill this dream. She crafted an itinerary that included not only Nepal, but also Bhutan, allowing us to see so very many of the highlights in both countries.
The guides were above and beyond exceptional – knowledgeable, kind, and caring, and we felt so fortunate to learn about their cultures, religions, and countries. Every transfer, of which there were many, was seamless.
My mother also celebrated her birthday on the trip and it was made so very special with welcoming decorations and cake. My mother, now in her early 70s, spent her birthday trekking in the Himalayas in the most beautiful of settings. We truly could not have asked for anything more.
Additionally, when we needed to make a last-minute change to our trip (while already on the trip), the team was extraordinarily helpful in making that happen. Thank you to you and your team for creating a trip that we will never forget!
Ambrose's Travel Agency
Based on 36 reviews
Destinations:
Verified Review
We had a great trip to Japan with this Zicasso travel company. We booked pretty late, so there wasn’t great flexibility in creating the itinerary, but the locations and activities chosen were excellent. The guides were professional and organized, and the transfers and other arrangements were pretty flawless.
We could have used more downtime/fewer guided hours on a long, two-week trip. Despite the internet hype, Japan is not hard to navigate, especially once you’re in country and can ask for help from your hotels. We didn’t need as much handholding (a person at the airport, a person to take us to the train station, etc). The experiences were excellent, though perhaps pricier than necessary.
All in all, it was a great trip that required little thinking on our part.
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