Iceland Travel Agents & Reviews

We had a great experience with Zicasso’s travel agency in organizing the trip to Iceland. Our agent even helped us book a last-minute helicopter ride over the volcano that was erupting. It was an absolutely amazing and unique experience. I also appreciated wise advice during planning when I wanted to do activities not appropriate for summer weather (which I did not realize).

All aspects of the trip were seamless. Everyone and every activity was on time and fun. The travel app was great, having all the details of the itinerary, as well as guidance on clothing, restaurants, etc. We highly recommend our travel company to anyone looking to visit Iceland.

I had the pleasure of having Harpa as my travel specialist. This was my very first solo international trip and I was extremely happy with Harpa's knowledge of Iceland. She designed the perfect trip. I explained to her my interests and the things I wanted to do. Harpa was very attentive to all my questions and concerns. I really appreciated her checking in on me while I was there. I couldn't have done this trip without Harpa.

This was the first time I'd used a travel agency and it was money well spent! There is so much to do in Iceland and I felt overwhelmed when trying to plan myself.

Providing the agency with our budget and being able to not stress about planning was amazing! Our week-long trip was perfectly smooth and we were able to see and do so much!

The last day of the trip was my favorite, when we did an extreme lava cave tour (totally wouldn’t have picked this on my own) and saw the Northern Lights in all their glory from a yacht!

We would definitely recommend Zicasso’s agency and when I plan my next trip, I will see if they can assist me again.

I can't say enough amazing things about working with Zicasso's travel partners! They met and exceeded all of our expectations as they helped my wife and I plan our dream honeymoon to London and Croatia in June. They were there every step of the way and left no stone unturned regarding coordination, communication, and execution. From the beginning, their team asked thoughtful and in-depth questions to really learn about the things we would like to do, while giving their honest opinion on any idea we had. All of their third-party travel partners, who assisted us along the way in each location, were also amazing. I would highly recommend them to anyone planning their next trip, as we plan to use them for all future travel. Thank you!

We were so pleased with every aspect of the itinerary Zicasso’s tour company provided for our first trip to Iceland. When we met with our agent, we told him we wanted an introduction to the country, with an emphasis on hiking. The itinerary was really flawless. We started at the Blue Lagoon right off the plane, about which I was skeptical because I don’t usually visit thermal spas first thing in the morning. It turned out to be a great way to start our trip though, as it was not only dreamy and relaxing, but it set the stage for a low-key first day and a good night’s sleep.

The itinerary was arranged to tell a story – longer hikes interspersed with more restful days, travel spread out so we didn’t have long days in the car, and a variety of experiences on mountains, in lagoons, on the beach, and in towns and nice hotels. It was a seamless experience from start to finish, with not a single problem with a reservation. Everything was handled and the app told us where to go and when to be there. We even had a minor health issue that required a visit to a clinic and this too was handled by our agent in under an hour.

We recently returned from a week-long trip to Iceland, organized by Zicasso's travel partner, and were absolutely blown away by how fantastic the entire experience was. From start to finish, everything was impeccably planned and the trip exceeded all of our expectations.

First off, our guide was incredible! Not only was he extremely knowledgeable about Iceland’s history, geology, and culture, but he also had an infectious passion for the country that made every stop on the tour even more interesting. He was attentive, and engaging, and really took the time to personalize the experience based on our interests. Whether we were exploring volcanic landscapes, chasing waterfalls, or witnessing the stunning Northern Lights, he brought the sights to life with fascinating stories and insights.

What truly set this tour apart though, was that our guide was also an accomplished photographer! This added a whole new layer of value to the trip. We had specifically requested a photographer as a guide since we would be bringing quite a bit of photography equipment, as well as our drone. Not only did we have the opportunity to visit some of the most breathtaking spots in Iceland (by land and air), but our guide was always ready with tips and tricks for capturing the perfect shot. Whether it was teaching us how to photograph the Northern Lights, recommending the best angles for waterfalls, or helping us frame the sweeping landscapes, he made sure we left with more than just memories – we have beautiful photos to remember the trip by.

I will discuss the experience in phases. The experience itself was overall a five, but only due to the service provided once there.

Booking and presale: Communication was great. I worked with Kjartan directly and he provided lots of information. Pricing came quickly and there were reminders to book due to things selling out.

Once booked, communication slowed to a crawl. We did not get a complete itinerary until a day before we left. Part of this delay was because we were waiting on a cancellation to book our final hotel, but it was stressful. I was told, "Don't worry, I have it taken care of", which held zero weight when I hadn't met the person in person. I asked direct questions that were not answered directly for days to a week. I feared making the final payment, feeling like we may have been scammed with our down payment. The only thing that made me feel secure was that it was through Zicasso and they would back their agents/tours. I was given the WhatsApp of our tour guide and information about what happens at pick-up only after I asked for it. Ahhhh!

Arrival: In a complete turn of events, the rest of the trip was bliss. Our guide and Kjartan showed us all the majestic beauty of Iceland. They accommodated every request and suggested things when we were noncommittal. Our guide became a part of our family on the trip. We sang songs, went out to dinner, and took endless photos and videos together. She could not have been more kind, welcoming, and gracious. Our three-year-old son fell madly in love with her and she and him created a special bond. Our tour could not have been better, with times being booked and times of rest. We always felt like our guide would take care of us. I could not be more thankful for her.

Overall: I would highly recommend this travel company to friends/family, but push for what you need prior to the visit.