Iceland Travel Agents & Reviews

I had the pleasure of having Harpa as my travel specialist. This was my very first solo international trip and I was extremely happy with Harpa's knowledge of Iceland. She designed the perfect trip. I explained to her my interests and the things I wanted to do. Harpa was very attentive to all my questions and concerns. I really appreciated her checking in on me while I was there. I couldn't have done this trip without Harpa.

We were so pleased with every aspect of the itinerary Zicasso’s tour company provided for our first trip to Iceland. When we met with our agent, we told him we wanted an introduction to the country, with an emphasis on hiking. The itinerary was really flawless. We started at the Blue Lagoon right off the plane, about which I was skeptical because I don’t usually visit thermal spas first thing in the morning. It turned out to be a great way to start our trip though, as it was not only dreamy and relaxing, but it set the stage for a low-key first day and a good night’s sleep.

The itinerary was arranged to tell a story – longer hikes interspersed with more restful days, travel spread out so we didn’t have long days in the car, and a variety of experiences on mountains, in lagoons, on the beach, and in towns and nice hotels. It was a seamless experience from start to finish, with not a single problem with a reservation. Everything was handled and the app told us where to go and when to be there. We even had a minor health issue that required a visit to a clinic and this too was handled by our agent in under an hour.

This was the first time I'd used a travel agency and it was money well spent! There is so much to do in Iceland and I felt overwhelmed when trying to plan myself.

Providing the agency with our budget and being able to not stress about planning was amazing! Our week-long trip was perfectly smooth and we were able to see and do so much!

The last day of the trip was my favorite, when we did an extreme lava cave tour (totally wouldn’t have picked this on my own) and saw the Northern Lights in all their glory from a yacht!

We would definitely recommend Zicasso’s agency and when I plan my next trip, I will see if they can assist me again.

We had a great experience with Zicasso’s travel agency in organizing the trip to Iceland. Our agent even helped us book a last-minute helicopter ride over the volcano that was erupting. It was an absolutely amazing and unique experience. I also appreciated wise advice during planning when I wanted to do activities not appropriate for summer weather (which I did not realize).

All aspects of the trip were seamless. Everyone and every activity was on time and fun. The travel app was great, having all the details of the itinerary, as well as guidance on clothing, restaurants, etc. We highly recommend our travel company to anyone looking to visit Iceland.

Zicasso’s tour operator was a pleasure to work with. From the very start, she was friendly and responsive, and had lots of great suggestions for places to see and things to do in Norway. The trip planned for us combined the ideal mix of activities and was perfect for our family of four. We were also very happy with the lodgings our agent found for us, from city hotels in Oslo and Bergen to some very interesting places in Lofoten Island and the fjords.

During the trip, our agent was also super-responsive through the WhatsApp chat group that was set up for us and very prompt in answering some last-minute questions as we were traveling. Overall, it was a very fun and memorable trip!!

Our first time in Iceland was wonderful. What an experience all 14 of us had, thanks to the amazing work of Zicasso’s travel company.

We began planning our adventure one year ago. Our agent was fantastic to work with over the entire year. He kept our group informed and was very prompt at replying to any question our large group encountered. His work did not stop once we got to Iceland, as he was extremely helpful in navigating us on the island as our trip was delayed because of weather.  

The hotel selections, the airport transfers, and the guide during our days outside of Reykjavík were outstanding. Special thanks to our driver, who got our entire crew around the southern coast through some challenging weather moments.

I highly recommend (five-plus stars) our travel company and our entire family is extremely grateful for the work done to enable us to have such a memorable family adventure.

I can't say enough amazing things about working with Zicasso's travel partners! They met and exceeded all of our expectations as they helped my wife and I plan our dream honeymoon to London and Croatia in June. They were there every step of the way and left no stone unturned regarding coordination, communication, and execution. From the beginning, their team asked thoughtful and in-depth questions to really learn about the things we would like to do, while giving their honest opinion on any idea we had. All of their third-party travel partners, who assisted us along the way in each location, were also amazing. I would highly recommend them to anyone planning their next trip, as we plan to use them for all future travel. Thank you!

I will discuss the experience in phases. The experience itself was overall a five, but only due to the service provided once there.

Booking and presale: Communication was great. I worked with Kjartan directly and he provided lots of information. Pricing came quickly and there were reminders to book due to things selling out.

Once booked, communication slowed to a crawl. We did not get a complete itinerary until a day before we left. Part of this delay was because we were waiting on a cancellation to book our final hotel, but it was stressful. I was told, "Don't worry, I have it taken care of", which held zero weight when I hadn't met the person in person. I asked direct questions that were not answered directly for days to a week. I feared making the final payment, feeling like we may have been scammed with our down payment. The only thing that made me feel secure was that it was through Zicasso and they would back their agents/tours. I was given the WhatsApp of our tour guide and information about what happens at pick-up only after I asked for it. Ahhhh!

Arrival: In a complete turn of events, the rest of the trip was bliss. Our guide and Kjartan showed us all the majestic beauty of Iceland. They accommodated every request and suggested things when we were noncommittal. Our guide became a part of our family on the trip. We sang songs, went out to dinner, and took endless photos and videos together. She could not have been more kind, welcoming, and gracious. Our three-year-old son fell madly in love with her and she and him created a special bond. Our tour could not have been better, with times being booked and times of rest. We always felt like our guide would take care of us. I could not be more thankful for her.

Overall: I would highly recommend this travel company to friends/family, but push for what you need prior to the visit.