Iceland Travel Agents & Reviews

Our first time in Iceland was wonderful. What an experience all 14 of us had, thanks to the amazing work of Zicasso’s travel company.

We began planning our adventure one year ago. Our agent was fantastic to work with over the entire year. He kept our group informed and was very prompt at replying to any question our large group encountered. His work did not stop once we got to Iceland, as he was extremely helpful in navigating us on the island as our trip was delayed because of weather.  

The hotel selections, the airport transfers, and the guide during our days outside of Reykjavík were outstanding. Special thanks to our driver, who got our entire crew around the southern coast through some challenging weather moments.

I highly recommend (five-plus stars) our travel company and our entire family is extremely grateful for the work done to enable us to have such a memorable family adventure.

Our Norway experience was better than we could have imagined. We chose to visit Norway as a way to complete our "bucket-list" goal of experiencing the Northern Lights (aurora). Zicasso's travel agency helped us experience not only the aurora, but also the unique and impressive Norwegian culture and landscape. 

Our accommodations were exceptional in all three of the regions we visited. We were most impressed with the cabins in Svolvaer in the Lofoten Islands. The authentic red cabin right on the water was charming and peaceful; a perfect blend of historic and modern. 

All of our transportation was pre-planned, safe, and dependable. 

We asked the team to make dinner reservations for us in each region we visited. Our agent made excellent recommendations and the restaurants were welcoming, with delicious dining options. 

The travel app was one of the best I've ever seen. It was comprehensive, with detailed daily itineraries, weather, travel documents, maps, and more. The team was responsive to all of our communications and highly accommodating. 

Norway is a beautiful country, full of friendly and adventurous people! 

Additional highlights of the trip included dog sledding in the beautiful Reisa National Park, sea kayaking through the fjords of Lofoten Islands, the lodge on Uloya Island (which hosts royalty, apparently!), an overnight cruise through the Arctic Circle, and, of course, the aurora lights. All of this was expertly prepared by the team at the travel agency. We could not have been happier with this trip!

Iceland was amazing. I was able to enjoy the trip even more as Zicasso's travel agency planned every detail for me and I didn't have to worry about anything. They did a great job of working out all the logistics, hotels, bus transfers, and tour tickets, and had everything easily accessible to me via their app. When I had any questions before and during the trip, I was able to easily reach out and get clarifications almost immediately. 

In hindsight, I do wish we had done more, like seeing different landscapes and horse riding for my daughter, but I only realized that when we were there. It would be good for the travel agent to recommend a variety of activities during the planning stages since we, as the customers, don’t know about everything that is available as we are not familiar with the country. But overall, the experience was amazing. Iceland is stunning and I would recommend this company to anyone!

I can't say enough amazing things about working with Zicasso's travel partners! They met and exceeded all of our expectations as they helped my wife and I plan our dream honeymoon to London and Croatia in June. They were there every step of the way and left no stone unturned regarding coordination, communication, and execution. From the beginning, their team asked thoughtful and in-depth questions to really learn about the things we would like to do, while giving their honest opinion on any idea we had. All of their third-party travel partners, who assisted us along the way in each location, were also amazing. I would highly recommend them to anyone planning their next trip, as we plan to use them for all future travel. Thank you!

I will discuss the experience in phases. The experience itself was overall a five, but only due to the service provided once there.

Booking and presale: Communication was great. I worked with Kjartan directly and he provided lots of information. Pricing came quickly and there were reminders to book due to things selling out.

Once booked, communication slowed to a crawl. We did not get a complete itinerary until a day before we left. Part of this delay was because we were waiting on a cancellation to book our final hotel, but it was stressful. I was told, "Don't worry, I have it taken care of", which held zero weight when I hadn't met the person in person. I asked direct questions that were not answered directly for days to a week. I feared making the final payment, feeling like we may have been scammed with our down payment. The only thing that made me feel secure was that it was through Zicasso and they would back their agents/tours. I was given the WhatsApp of our tour guide and information about what happens at pick-up only after I asked for it. Ahhhh!

Arrival: In a complete turn of events, the rest of the trip was bliss. Our guide and Kjartan showed us all the majestic beauty of Iceland. They accommodated every request and suggested things when we were noncommittal. Our guide became a part of our family on the trip. We sang songs, went out to dinner, and took endless photos and videos together. She could not have been more kind, welcoming, and gracious. Our three-year-old son fell madly in love with her and she and him created a special bond. Our tour could not have been better, with times being booked and times of rest. We always felt like our guide would take care of us. I could not be more thankful for her.

Overall: I would highly recommend this travel company to friends/family, but push for what you need prior to the visit.

This was the first time I'd used a travel agency and it was money well spent! There is so much to do in Iceland and I felt overwhelmed when trying to plan myself.

Providing the agency with our budget and being able to not stress about planning was amazing! Our week-long trip was perfectly smooth and we were able to see and do so much!

The last day of the trip was my favorite, when we did an extreme lava cave tour (totally wouldn’t have picked this on my own) and saw the Northern Lights in all their glory from a yacht!

We would definitely recommend Zicasso’s agency and when I plan my next trip, I will see if they can assist me again.

We had a great experience with Zicasso’s travel agency in organizing the trip to Iceland. Our agent even helped us book a last-minute helicopter ride over the volcano that was erupting. It was an absolutely amazing and unique experience. I also appreciated wise advice during planning when I wanted to do activities not appropriate for summer weather (which I did not realize).

All aspects of the trip were seamless. Everyone and every activity was on time and fun. The travel app was great, having all the details of the itinerary, as well as guidance on clothing, restaurants, etc. We highly recommend our travel company to anyone looking to visit Iceland.