Kieran's Travel Agency
Based on 120 reviews
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We selected our Zicasso travel specialists because they designed the best itinerary and seemed to well understand our needs. Their accommodation choices were good value and generally in the best locations. They handled the difficult logistics of our trip quite well, but at times were negligent in informing us promptly of changes to the program and flights. We had more interaction with them during the trip than we normally have and they always responded quickly and effectively. We were very pleased with the guides and drivers they hired and our program was busy and diversified, as we wanted it. Overall, we had a great trip and recommend them.
Lucas' Travel Agency
Based on 32 reviews
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Our trip was spectacular! Our agent built an itinerary that was perfect for our group of two couples – three countries (Argentina, Chile, Brazil), multiple cities (Buenos Aires, Iguazú Falls, Mendoza, Valparaiso, Rio), tours, flights, drivers, etc, and all went as planned.
The activities and tours were so interesting and unique, and the guides were all well-informed, friendly, and willing to share their knowledge. The boutique hotels were wonderfully located and charming and comfortable.
Our travel team was on call the entire time and responded within minutes if we had a question or comment. The service we received was outstanding and I will use our agent for any future travel to South America. Thank you!
Alejandro's Travel Agency
Based on 160 reviews
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We enjoyed our trip! We got to see several iconic sites, like Machu Picchu, Iguazú Falls, and Christ the Redeemer.
Our guides and drivers were on time and helped us a lot along the way. I would recommend booking through Zicasso’s travel company.
Santiago's Travel Agency
Based on 5 reviews
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Zicasso's tour guides, for the most part, were excellent. All of them were punctual, very nice, and accommodating, especially our guide in Mendoza, who went out of his way to help us and give us a wonderful experience.
Our tour guide in Iguazu, although very nice, was very inexperienced. The day we got there, it was raining and he said we would have to cancel our helicopter ride because of this. My daughter suggested we just flip the itinerary and move the helicopter ride to the next day. Our guide said, "Good Idea … ". Also, when he drove us to the helicopter, there was an hour’s wait, which was fine and not his fault. However, while we were waiting, he should have got the pass to the park since it was a two-minute drive. Instead, we waited an hour, took the helicopter ride, and when we got to the park entrance, found we had to wait an hour and 45 minutes to get in. An experienced tour guide would have been able to figure out those logistics.
Our hotels were very nice, except the one in Mendoza was a bit shabby and not comparable to the one that we were supposed to be at. I question why we weren't staying in the city of Mendoza. The hotel in Buenos Aires was in a great location.
Paul's Travel Agency
Based on 394 reviews
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Our experience working with the Zicasso travel agency was wonderful on many fronts! The owner worked with us from the onset of planning and was patient and thorough in answering our questions and asking about our desires when visiting Peru. His initial proposal was detailed and covered the areas we wanted to see. When we asked for a change, he accommodated our wishes. After the trip was planned and the deposit sent, He stayed in touch with us and answered all questions promptly and thoroughly. While we were in the country, he was extremely helpful with a passport problem and we were all thankful for his experience and communication. Our agent and all who work for him were true professionals and we were certainly well taken care of!
All of the employees and guides we had on the trip were the best! We especially appreciated our guides, one of whom was from Cusco, and our driver, who kept us safe in traffic. Our Cusco guide was incredibly knowledgeable and gave us so much information about all the sights we went to. He was kind, funny, and very accommodating! The other guide was helpful and we appreciated his calm nature. In Lima, we also had an excellent guide.
Our travel company was such a superb group to work with and we would recommend them to anyone wishing to travel to Peru!
Mauro's Travel Agency
Based on 171 reviews
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Zicasso’s travel advisor was very receptive to our needs for schedule changes and shifts. Every aspect of the trip went very well and as planned. Our guide was amazing and did such a great job of keeping us safe, including shifting some things around when we had an emergency. The agency also took care of the emergency really well, putting us at ease.
The only reason I gave four stars (I would have given 4.5) is that our contact person in Chile was out of the office for most of our trip and we were given an emergency number. We did have to call the emergency number and the response was great, but it was a bit frustrating that we were given a contact who was out of the office for pretty much the whole trip and we didn't quite have a face to this person or a relationship with them. Of course, everything was taken care of, so no issues.
Ivan's Travel Agency
Based on 186 reviews
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Zicasso’s tour planners curated the perfect trip to Argentina for my son (college senior) and me. They designed an itinerary that took us to Buenos Aires, the Mendoza wine region, and Iguazú Falls, and paired us with bilingual guides who were knowledgeable and fun. Thanks to our guides, whose tours made our overall experience that much better, and to the drivers who helped get us to and from airports and hotels. Every detail was handled beautifully and this allowed us to relax and enjoy our first visit to Argentina.
The accommodations they selected were excellent and we enjoyed staying at smaller boutique hotels that included breakfast. The location of the hotel in Palermo Soho in Buenos Aires was perfect and it was easy to walk to restaurants, nice shops, and into the main part of the city (fine arts museum, bookstore and so much more). Argentina is an amazing country with so much to offer and we look forward to returning and exploring even more. Zicasso’s travel company was a big part of making this an unforgettable trip. Thank you!
Sebastian's Travel Agency
Based on 37 reviews
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This is my second time using Zicasso to arrange a trip to South America and once again, it was an amazing experience. All of our travel agents were extremely helpful, patient, and knowledgeable about the sites, and really helped us curate the perfect trip. They helped ensure that absolutely every step of our trip, from day to day, was planned meticulously and that all tours, transports, flights, etc, were set up in the easiest way for us to follow. I could not recommend them more.
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