Thailand Travel Agents & Reviews

Overall, we had a great time. First, I want to thank our Zicasso travel consultant, who helped us plan an itinerary that met all of our needs. She was very prompt and incorporated our feedback.

Working with our Zicasso travel agent to plan our amazing trip to Thailand was a delight. We told him what our general ideas were (natural world and historic sites), and he proposed three appropriate itineraries. We picked the one that most interested us, then he modified it to meet our specific desires. He was readily available and very responsive to my communication, in spite of the time difference between the US and England.

For each component of our trip, our agent found absolutely amazing guides, including guides for birding, touring an elephant sanctuary, kayaking, and a cooking school. One of our last-minute requests was to have a bilingual guide with us for the entire trip. Our agent hired an amazing young man who was very knowledgeable about Thailand and educated us while helping us navigate a country with a language and alphabet that was baffling. He guided us through temples, shopping districts, menus, and transportation. He became one of the family by the end of our week together.

The trip was amazing, the accommodations were luxurious and unique, and the activities our agent planned were just what we wanted. We would not have changed a thing.

We need to thank Zicasso, because without them, we never would have discovered such a wonderful trip planner out of England. They were fantastic.

We had a very interesting 18-day trip to Laos and Vietnam in February. We worked closely with our Zicasso tour operator to plan a customized trip that included a number of stops and different experiences.

We started in Laos, with the monasteries, waterfall/hiking, cooking classes in Luang Prabang, and outdoor activities in beautiful Vang Vieng (hiking, caving, and kayaking).

We spent the next 13 days in Vietnam – chaotic Hanoi; beautiful Ha Long Bay and Ninh Binh, with the fantastic limestone karsts; historic Hue, the Imperial City; picturesque Hoi An, with the serene and spectacular resort; ending up in Saigon for a day.

We had three knowledgeable guides with different personalities and backgrounds – Laos, northern Vietnam, and central Vietnam. We had interesting and detailed discussions which enhanced our understanding of the history of the region, as well as the US impact on Laos and Vietnam. Although we liked our guides, we realized they were independent contractors and did not really have any input in our day-to-day itinerary (which did have changes from the original). Although most of the changes were fine, we would have liked better communication – letting us know about the changes and options. As a result, we spent more time managing each day's itinerary with our guides to ensure we liked the next day's itinerary.

In summary, we truly liked and enjoyed our well-planned trip.

Our trip with Zicasso’s travel company was wonderful. Our agent and his staff were on top of everything. They found child-friendly, knowledgeable, fun guides for us. Our agents planned interesting sights and delightful activities for us. They worked hard to arrange transportation pick-ups to protect us from the downpours of rain.

When an unexpected conflict developed one evening, the company was happy to change one of our tours to the following morning. We appreciated their flexibility and helpfulness! They aim to please!

We had a great trip to Japan with this Zicasso travel company. We booked pretty late, so there wasn’t great flexibility in creating the itinerary, but the locations and activities chosen were excellent. The guides were professional and organized, and the transfers and other arrangements were pretty flawless.

We could have used more downtime/fewer guided hours on a long, two-week trip. Despite the internet hype, Japan is not hard to navigate, especially once you’re in country and can ask for help from your hotels. We didn’t need as much handholding (a person at the airport, a person to take us to the train station, etc). The experiences were excellent, though perhaps pricier than necessary.

All in all, it was a great trip that required little thinking on our part.

I wish to thank Zicasso’s tour company for an unforgettable trip to Thailand, Laos, and Cambodia.

Their suggestions on tours within the larger trip, honed by my preferences, led to a variety of experiences: learning about the histories of these countries, experiencing their culture and religious beliefs, meeting a wide variety of people, and enjoying great food along the way.

I consider myself an experienced traveler, but found our travel company’s enveloping presence throughout the journey would provide comfort to the least experienced traveler. The company also gave this "old hand" a sense of confidence that little would go wrong along the way. At each point in the trip, the meet-ups were error-free and the guides selected were talented and knowledgeable ambassadors of the topic at hand.

Therefore, for anyone considering a trip to Asia, I can wholeheartedly recommend this tour company as your partner for a great journey.

Zicasso’s travel planner and her team did an excellent job of understanding the kind of vacation we wanted and gave it to us without cluttering it up with lots of obligations. We had the freedom to explore on our own terms, with enough support to make the most of our time in Japan. The information package got star marks for detailing everything we needed to know very clearly and for its suggestions.

Overall, Zicasso’s travel company did a pretty good job of planning the trip. The staff were very friendly and welcoming. The spacing of the events on the itinerary was well-balanced, with a good mix of activities and free time!

The South Korea portion of our trip was flawless, with excellent guides and events planned for each day. Our local tour guides knew to change the itinerary when they noticed there was a chance to optimize timing for certain events to avoid crowds or that we were doing too many activities that were similar, which was excellent!

One point of feedback: Key transfers were missed (eg, We were expected to find our own way out of Hakone to get to the train station to Tokyo, only to find out the night before that taxis were refusing to come out to our hotel for fares because it was too far, and the hotel didn’t offer any good solutions. We were very lucky that our wonderful tour guide for Hakone offered to drive us at the last minute, otherwise we would’ve missed the train and our subsequent booked teamLab Planets and food tour in Tokyo.)