Rachel's Travel Agency
Based on 36 reviews
Destinations:
Verified Review
The entire trip was well organized and very well paced. I didn’t know exactly what to do in Belize, but told Zicasso’s trip planner that we wanted to get away for our anniversary, relax, and not feel rushed. She took that and captured the essence of Belize in the time we had.
It felt like our agent only worked with the best possible companies for each service we had on our trip. From transportation to adventure set-ups, every company we encountered in Belize was reliable, made confirmations the night before, and on time.
Our agent was also quick to respond to emails, very helpful, and honest about what she felt would be a good versus overrated/underwhelming adventure. And she was quick to problem solve, even while we were in Belize. For example, our cabana was unbearably hot, miserable to sleep in, and we dreaded having to spend any more time in the room than necessary. I sent her an email about the room on the first night before finally falling asleep. By morning, she had already contacted management and had our rooms changed. Done, like magic! No hiccups, no guilt trips; they apologized and made sure the room was acceptable before resettling us.
I know we will go back to Belize and I know we will ask our agent to help us find the hidden gems while we are there.
Thank you!!
Lucia's Travel Agency
Based on 3 reviews
Destinations:
Verified Review
Zicasso’s travel company did a great job planning our 10-day vacation in Panama. The hotel and activity recommendations were excellent, all of the transfers were smooth, and all of the selected guides were professional. Our agent and her team made trip planning easy, while keeping it within budget! From scheduled tours to providing the resources for us to figure out “solo” plans, we had everything we needed at each destination.
Pierre's Travel Agency
Based on 56 reviews
Destinations:
Verified Review
The trip was great. The hotels were particularly amazing and I have stayed at many hotels around the world. Tabacón was so unique, it could be my favorite part of the trip. My husband and son absolutely loved the resort and the gorgeous private beach (and monkeys).
All of the excursions were amazing, except one. The horseback riding was on such a unique and wide open trail, we felt like we were alone in paradise on horseback (and the boys both expected to hate it!). Except for the fishing, the guides on every single tour were truly incredible and enhanced every experience. I would think twice before recommending that particular fishing charter. They were barely friendly and very unhelpful.
Other than that, everything was perfect. Somehow, they even made the long ride from Arenal to Manuel Antonio pleasant. Zicasso's travel agent put together a wonderful experience.