Lucia's Travel Agency
Based on 3 reviews
Destinations:
Verified Review
Zicasso’s travel company did a great job planning our 10-day vacation in Panama. The hotel and activity recommendations were excellent, all of the transfers were smooth, and all of the selected guides were professional. Our agent and her team made trip planning easy, while keeping it within budget! From scheduled tours to providing the resources for us to figure out “solo” plans, we had everything we needed at each destination.
Rachel's Travel Agency
Based on 35 reviews
Destinations:
Verified Review
The entire trip was well organized and very well paced. I didn’t know exactly what to do in Belize, but told Zicasso’s trip planner that we wanted to get away for our anniversary, relax, and not feel rushed. She took that and captured the essence of Belize in the time we had.
It felt like our agent only worked with the best possible companies for each service we had on our trip. From transportation to adventure set-ups, every company we encountered in Belize was reliable, made confirmations the night before, and on time.
Our agent was also quick to respond to emails, very helpful, and honest about what she felt would be a good versus overrated/underwhelming adventure. And she was quick to problem solve, even while we were in Belize. For example, our cabana was unbearably hot, miserable to sleep in, and we dreaded having to spend any more time in the room than necessary. I sent her an email about the room on the first night before finally falling asleep. By morning, she had already contacted management and had our rooms changed. Done, like magic! No hiccups, no guilt trips; they apologized and made sure the room was acceptable before resettling us.
I know we will go back to Belize and I know we will ask our agent to help us find the hidden gems while we are there.
Thank you!!
Pierre's Travel Agency
Based on 55 reviews
Destinations:
Verified Review
I visited Costa Rica years ago and have always wanted to return with my family. Zicasso and the travel agency helped me make that dream a reality! Costa Rica is filled with natural beauty and welcoming, friendly people, and everyone in my family had a wonderful time. The accommodations, connections, and excursions set up by our travel agent were flawless. He was easily accessible via WhatsApp during the trip to help smooth out any concerns we had. I would definitely use this travel company again!