Latin America Travel Agents & Reviews

It was a real pleasure working with Zicasso’s travel agency to put together a tour which took into consideration all our requirements. When we arrived, they provided us with a WhatsApp contact, which was great to have, but fortunately, we did not need it. The 14-day tour around Costa Rica worked perfectly. All but one of our transfers were private and the drivers always arrived on time and were friendly and knowledgeable about the local flora and fauna, so even the transfers provided interesting sightings. The hotels were very different in style, some large, others small, and we loved that variety.

There was one very small change to our flight time from Puerto Jiménez to San José, which the agency notified us about in good time. They also updated the hotel. Top marks to this company!

This was the first time we have used Zicasso and their travel company, and it was great. Everything was seamless.

When we arrived at the airport, there was someone there. We had a clear understanding of what we would be doing, the logistics, and any detail we needed to know. The activities gave us the experience we requested – cultural, history, food, and the people. The hotel and restaurant choices were superb.

I would highly recommend travel to Colombia (I have never felt safer in a country and I have traveled extensively) and would again plan my trip with Zicasso’s agency, which I have recommended to friends and family.

I am so happy we entrusted the planning of our 30th wedding anniversary trip with this Zicasso travel company. Our agent and the entire team are kind, professional, and eager to serve. He was attentive, an excellent communicator, and full of ideas during the planning stages. I feel like he truly listened and learned who we are and what we were hoping to see and do during this trip. He designed an itinerary that enabled us to do everything on our wish list, while staying within our budget. 

Buenos Aires, El Chaltén, El Calafate, Torres del Paine, Punta Arenas, and Santiago: we packed a lot into two weeks, but everything was seamless, from transportation to guides to accommodation to special experiences for our occasion. Having a representative "following" us on our trip through the app was reassuring and helpful. She was delightful and eager to assist if needed.  She even made a point of coming to say hello to us at our hotel in Buenos Aires. 

We are so grateful for the knowledge and personal touch of the travel company; it truly made for one of our most special and memorable trips ever! We hope we have an opportunity to use their services again!

The Zicasso travel agency planned and organized our fun trip to Belize. They were eager to listen to what we wanted to do, provide insight and ideas, and work with the schedule and budget we suggested. We were a small group that wanted individualized attention and they accommodated that.

We covered Belize. We explained how much we wanted to see in a limited amount of time and they achieved that. As we neared, they were in solid communication so we would know what to expect and how to stay in touch. On the occasions when we needed assistance, they immediately got back to us.

I would recommend this travel company to others for their travel needs.

My husband and I planned this trip to Costa Rica as a gift for my grandson, age 13, and granddaughter, age 10. Most impressive was the Zicasso travel agent's choice of hotels.

In Arenal, we had a very spacious two-bedroom, two-bath unit. The master suite included an enormous spa which entertained the kids when a thunderstorm prevented them from enjoying the pool. This was a very safe, family-friendly resort overlooking the volcano. There were several hot springs and a swimming pool that we took advantage of. Breakfast was good and offered plenty of variety.

The hotel in Manuel Antonio was conveniently located within walking distance of an array of good restaurants. The unit was a modern three-bedroom, two-bath unit and the elevator took you directly to your unit.

In addition to the fabulous accommodations, every activity we booked went as planned and everyone showed up on time.

Our trip to Colombia was so much more than expected. The country is absolutely beautiful, the people are friendly and helpful, the history is interesting, and, above all else, it feels completely safe. Our travels took us to Bogotá, the coffee region (stunning), Medellín (beautiful and cosmopolitan), Cartagena (a big party town), and the Amazon jungle. Everything about this diverse country is interesting and the sites breathtaking.

Our Zicasso agent and her team were also first class. They listened, provided advice, and crafted a wonderful trip. And it didn't stop there. They were with us via WhatsApp throughout the trip, proactively checked us into internal flights, followed up with guides, and checked in regularly to ensure we had everything we could want. I would not hesitate to recommend them.

I'm so glad to have been matched with Zicasso’s travel agency for our two-week Costa Rica trip this past November. Zicasso's travel agent did an outstanding job arranging all of the accommodations, as well as all of the transports. 

When the weather in the cloud forest did not cooperate, an agent called our hotel to say that the night tour had been canceled and arranged for the refund to be applied at the next hotel. 

The drivers were on time, every time, spoke flawless English (better than my Spanish), and were able to point out sites, including animals and birds, as well as give us tips on local cuisine (casados). Each of the tours our agent booked for us was just right, including multilingual guides, with professional scopes, who had deep knowledge of the local flora and fauna. Our tours were either private or in very small groups, which really maximized our chances of seeing wildlife. 

Each one of the five hotels we stayed at was top-notch in location, quality of room, view, and on-site restaurants.

We had an absolutely amazing trip. Our Zicasso travel agent made our vacation very special. She put together a trip that took us to all of Ecuador's regions, with fantastic guides who went above and beyond.

The lodge in the Amazon was such an adventure and the cruise in the Galapagos gave a perfect glimpse into the islands.

Our agent’s attention to detail made our entire trip so easy and stress-free. All we had to do was enjoy our adventure. From Cotopaxi to diving Kicker Rock with hammerhead sharks to seeing endless wildlife in the Amazon, our agent and her company created the perfect trip, and I can’t recommend them enough.