
John's Travel Agency
Based on 169 reviews
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Overall, we had a great time. First, I want to thank our Zicasso travel consultant, who helped us plan an itinerary that met all of our needs. She was very prompt and incorporated our feedback.

Kevin's Travel Agency
Based on 13 reviews
Destinations:
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This was an amazing, easy, patient, and understanding booking and tour guide process from start to finish!
Due to my job, I am not always able to check my personal email in a timely fashion and so communication was choppy on my end, but my Zicasso travel consultant was patient, kind, and understanding.
He booked tours I was interested in and made many suggestions to ensure my trip would be an ultimate success. There were even a couple of times that I asked for a late check-out or a booking for a flight between the islands that wasn't already planned for and he accommodated my requests easily.

Albee's Travel Agency
Based on 5 reviews
Destinations:
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After returning home from a month-long trip to Asia, I am still wowed by the service provided by the travel agency and our guides in Vietnam. Since this was our first visit to the country, I reached out to the agency for itinerary recommendations, and thankfully, I was connected with Albee. She was incredibly responsive before and during our trip, and she paired us with such knowledgeable and hospitable guides.
Our first guide during the trip hosted us in Hanoi and SaPa. We opted to stay a bit more off the beaten path at an ecolodge which we can highly recommend, which is about 30 minutes away from the SaPa village center. We let our guide know we were interested in learning more about the local culture and exploring the countryside, and wow, he delivered!
We went on the most memorable hike through the rice terraces and stopped to chat with several villagers along the way. He knew everyone. On top of that, he taught us about local flora and customs while on the hike and then the bike ride. We are already looking forward to returning to the North and further exploring the Vietnam/China border, but only if we can do it with him! The mountains were truly the highlight of our trip, and it wouldn't have been possible without him as our guide. If you are lucky enough to add SaPa to your itinerary, do yourself a favor and request him.
Our guide in Saigon, which was the last leg of our Vietnam trip, was so accommodating to our changing needs. After a couple of weeks of travel, we arrived in Saigon wanting a more relaxing pace. She seamlessly made alternate arrangements for us that were a perfect end to the trip. The most hospitable moment from our entire trip to Asia came when we expressed an interest in visiting a local family. She immediately suggested that she and her family host us for lunch at their home in the Mekong Delta the next afternoon. This was such an unexpected yet memorable end to our time in Vietnam. Our guide’s and her family's hospitality were unmatched, and we were so fortunate to have her as our guide.

Jeremiah's Travel Agency
Based on 122 reviews
Destinations:
Verified Review
The level of communication was stellar. Both of Zicasso's travel agents listened to our requests and provided an itinerary that balanced culture, nature, golf, food, and leisure.