Sophia's Travel Agency
Based on 3 reviews
Destinations:
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Fantastic tour beautifully customized by Danai from our travel agency. We visited two smaller islands off the beaten path in Greece and had wonderful boat trips, tours, and culinary adventures. Danai was available 24/7, day or night, to help with any issues that came up. But they were few and far between, because everything was so well-organized and thoughtfully executed. It was a dream vacation.
Bülent's Travel Agency
Based on 32 reviews
Destinations:
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We had a great trip!
When planning it, I felt like the Zicasso travel agent listened to what I wanted. He offered options for my consideration, which was helpful, but took my lead, and I think we ended up with a good trip.
Once we got to Greece, there were a few hiccups, but our agent was responsive and it was easy to get in touch with him.
The guide we had in Athens deviated from the itinerary both days we were there (without explanation) and I feel we might have missed a couple of things. Mykonos and Santorini went much more smoothly. The guide we had for the tour of Santorini was fabulous; he communicated what we were going to do and was very informative throughout the tour.
Chiara's Travel Agency
Based on 12 reviews
Destinations:
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We have returned from our 11-day, three-city tour of Italy and it was nothing short of amazing. The Zicasso travel partner made this bucket-list trip a dream. Our agent and her team were so attentive to our every need and idea. They were there at a moment's notice through WhatsApp and were always on top of everything. They created such a network of organized expertise, communication skills, and a "worry-free" personal touch that we thought we were celebrities! The itinerary was so carefully planned just for us. We are an older couple and our agent knew just what we could handle and enjoy.
We stayed in Venice, Florence, Pisa, and Rome. She had every day scheduled for us and every event was prearranged, which we loved. We wanted to explore and experience Italy for our first time without having to worry about hotels, taxis, reservations, and long lines. Our agent and her team made sure we were taken care of every moment. They were also very available for any changes that came up, for instance, a sudden rain downpour on one of our tours. They were there to swoop us away and get us to the hotel safely.
Their drivers were so polite and professional, and did such a fantastic job making sure we arrived at all of our meeting points. The tour guides were so knowledgeable, friendly, and willing to take time to teach us so much about the places we were visiting.
The hotels were all very good. We loved all the wonderful views and the service was exceptional. They also had some of the best breakfasts we've ever had.
Our agent was just amazing at running the whole show. She was way ahead with her attention to every detail and her compassion to help her customers enjoy their special vacation. We cannot say enough about our Italy trip and the travel teams at Zicasso and our agency. We are telling all our friends and family to definitely look them up for their next trip!
Ivan's Travel Agency
Based on 186 reviews
Destinations:
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Zicasso’s tour planners curated the perfect trip to Argentina for my son (college senior) and me. They designed an itinerary that took us to Buenos Aires, the Mendoza wine region, and Iguazú Falls, and paired us with bilingual guides who were knowledgeable and fun. Thanks to our guides, whose tours made our overall experience that much better, and to the drivers who helped get us to and from airports and hotels. Every detail was handled beautifully and this allowed us to relax and enjoy our first visit to Argentina.
The accommodations they selected were excellent and we enjoyed staying at smaller boutique hotels that included breakfast. The location of the hotel in Palermo Soho in Buenos Aires was perfect and it was easy to walk to restaurants, nice shops, and into the main part of the city (fine arts museum, bookstore and so much more). Argentina is an amazing country with so much to offer and we look forward to returning and exploring even more. Zicasso’s travel company was a big part of making this an unforgettable trip. Thank you!
Neil's Travel Agency
Based on 89 reviews
Destinations:
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Zicasso’s travel agency worked diligently with us to customize our itinerary after some friends pulled out of the trip. Their choice of guides in France and accommodations were exemplary. They also identified conflicts in the itinerary and made changes to prevent challenges in seeing some of our planned sites in London.
Marcello's Travel Agency
Based on 208 reviews
Destinations:
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Our trip started out on a negative note with a delayed luggage issue that was not the fault of the tour company, but still caused some stress. Airline delays have made all of our travel this year uncomfortable.
My wife and I were celebrating our 50th wedding anniversary, so we are not young, but are pretty fit and capable for our ages. If I had it to do over, I would have relaxed the pace a bit. That being said, all our drivers and guides were personable, knowledgeable, and friendly.
The tours were interesting, although the ones on Sicily were a little redundant since they were all based on the history of multiple conquerors and cultures.
The schedules were all on time and never rushed.
Our Zicasso agent was great and even called to check on Ruth when she heard she took a fall at Pompeii.
Katerina's Travel Agency
Based on 13 reviews
Destinations:
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We booked this trip on a whim at the last minute. I submitted a request through Zicasso with a very basic idea of what we wanted and where we wanted to go (mainly Crete). I was impressed with the quick response! We were connected with our travel agent and things progressed very quickly from there. It was around late June/early July and we wanted to go in early September. Our agent made everything super-easy.
We ended up picking four locations in Greece. She picked all of the hotels and arranged transfers, ferries and flights. Just not having to deal with the logistics was amazing. She let us know when our pick-up would arrive so we didn't have to think about how early we needed to be at the airport, etc. This really let us just relax and trust we would get from one place to the next.
The four hotels she chose for us were amazing and far exceeded expectations. Had we done everything ourselves, I probably wouldn't have chosen to stay where we did, but I was glad to be where we were. The locations were all within walking distance of restaurants and shopping, but quiet and peaceful.
We only had two planned excursions as we wanted the trip to be more relaxing. Both (the Naxos town food tour and the Acropolis tour) were great.
We ended up going from Naxos to Santorini to Crete to Athens and absolutely loved everything about Greece. The beaches were stunning, the food was great, the people were friendly, and on and on… We will definitely be back someday!
Tasos' Travel Agency
Based on 8 reviews
Destinations:
Verified Review
Zicasso’s tour company and the crew are top-notch professionals, yet have a personal touch for making the perfect dream trip a reality. From the first conversation, we connected because our agent asked so many questions about who we are and how we travel so he could identify just what would work. I didn't have a clue about any details initially, only that we wanted to go to Italy and Greece. So where do I start? He made it so easy. We started filling in the blanks and he and his team went above and beyond to make us feel like royalty. The trip was perfect, from the time we got on the plane to landing back on home soil. They arranged all of the trips, the fees, the train rides, the inter-flights, and the transfers. They recommended restaurants and points of interest, but made room for our pace. The list just goes on. It was a fabulous trip. Thanks to our travel team.
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