Europe Travel Agents & Reviews

This review is long overdue, but we’re still talking about our amazing Ireland trip! Zicasso’s travel agent and her team were fantastic. We wanted a full itinerary and active trip and they delivered! Everything was seamless and they were even able to add a last minute golf day late in the process. When our flight home was delayed a full day, they were able to find us another hotel and transport us immediately. They took the stress out of planning and logistics while we were there. It was a fantastic experience and I’d highly recommend Ireland and this travel company!

My wife and I decided to go to Switzerland, but didn’t feel like doing all of the necessary planning and legwork it typically requires for what turned out to be a three-week trip to Switzerland. A friend had used Zicasso, so we decided to try them out.

One of the travel agents they recommended was our chosen travel agency. Our agent quickly reached out to us and we discussed how best to see Switzerland’s remarkable beauty. We concluded that three weeks would address our desire to be in less of a rush, as well as avoid having to constantly re-pack and move on to the next spot.

We usually rent a car, but our agent assured us that the Swiss rail system would be best, and boy, was he right. We’ve never seen such an amazing network of transportation. He pointed out that our best tool for transportation would be the SBB app, which we downloaded and he demoed with us in a Facetime call. This turned out to be an incredible and indispensable application. It is so well thought out, easy to use, and always accurate.

We traveled all over, from Luzern to St. Moritz to Montreux to Bern, Zurich, etc. All hotels were top-notch. We were not looking for five-star lodging, but wanted luxury, comfort, wonderful views, and good service. All needs were checked. Our last hotel was in farmland, surrounded by magnificent mountains and with wonderful staff to help us with the local area. Also, the hotel was a treat, with crazy good surroundings.

Our travel company did a great job assisting us with the overall planning. We know from experience with our own planning of trips how difficult it is and they did a flawless job in choosing hotels, making reservations, pinpointing when and where to catch transportation, how to get to the hotels upon arrival, scheduling a limo service when necessary, and packaging everything into a nice, tidy package in perfect sequence of the trip. We only had to chat with our agent a couple of times and he was available immediately. Kudos to our travel team for a very professional service.

Our trip covered the areas of Spain we were greatly interested in seeing. Our tour guides were interesting, knowledgeable, and more than willing to answer the questions we had. While the main reason for the trip was food and wine, we received quite a bit of historical information about Spain in the areas we traveled, which was a very nice extra. Having our own private tour guide for most of the things we did was a very unique experience.

Zicasso’s travel company was very open to hearing our wants and needs, and they were able to put together a trip that met all of our requests and more. Additionally, we appreciated that they were available for questions and concerns we had while in Spain.

As I traveled with a broken foot, the company was more than willing to find us some added transportation as I was not able to walk as far as what was needed on some of the smaller tours. Additionally, we had an issue with some rail transportation and they were immediately on the situation and arranged for us to get to the proper destination. The company is top rate when it comes to tour operators we have worked with. This was a dream vacation!

We had a wonderful trip to Spain and feel our Zicasso travel agency did a wonderful job communicating with us regarding a few small issues. They were very responsive to our inquiries.

The hotels were very satisfactory regarding quality and location.

The tours we signed up for were of top quality and I would recommend them to anyone traveling throughout Spain.

This travel company was incredible and is a highly recommended company, as is Zicasso.

First of all, Zicasso finds out what you want and then provides you with several provider options. I worked with two options for several weeks until it became obvious, this company and our agent were the best option for us. I have to admit, they were the highest-cost option. However, now after the trip, it was worth it.

The online itinerary/agenda app is priceless and much needed. All guides were top notch, couldn’t have been better. Drivers, the same.

The only issues we had (and you will always have issues) were minor, several were completely out of their control. The rest were resolved in a very timely manner. We have gone on many other trips, individual and group, and this company has the best customer service by far. Thank you!

My family consisted of six people who traveled to Greece for 11 days to celebrate a master’s degree and 30th birthday!

Zicasso’s travel agent did a great job of catering to our group. We felt like she understood exactly what we wanted out of our vacation. Our group ranged from 20s to 60s. We were looking for a good balance between adventure and relaxation, and that is exactly what was provided by our agent and her company.

We were a group of four 65-year-old women, college friends, traveling together for a 12-day stay in Italy. Zicasso was an excellent resource for planning and during our stay. They gave us two experienced travel agents who provided intinerarys and quotes. After speaking with both, we chose ours. Our agents really listened to our preferences and set up a seamless trip, complete with hotels, dinner reservations, tours, and transfers. When we wanted to make changes during our travel, we were able to contact the agency and they made it all very easy.

This was our second time using Zicasso. Our first trip was to Greece two years ago. We would highly recommend Zicasso for overseas travel.

We would rate the Zicasso travel company a 4.5 if the system let us.

The responsiveness as we were planning the trip was excellent. This was true in accessibility as well as listening to and crafting an itinerary that met and exceeded our wishes.

Given our interests, we had the unique opportunity to go to two artist studios and to have a wonderful picnic in the vineyard following a lovely wine tasting.

Logistics went completely smoothly, which was quite helpful and impressive… every driver and tour guide was on time and ready to accommodate. Our guides were mostly excellent: knowledgeable, with good and clear English, flexible, and enthusiastic, and our tour operator came to our rescue on our last day. We had a plane to catch in Rome to come home, but the trains from Florence to Rome were slowed or canceled. We were supposed to be on one of those trains. He worked through options with us and then made the chosen solution happen. We had one guide in Rome who was the exception – more rote and difficult to understand.

As we got closer to the trip, we found the company less accessible. This time was stressful for us. And perhaps we did not signal how important good food was to us. In retrospect, we would have appreciated planning/reservations for restaurants of the quality of the rest of the trip.

All in all, this was a wonderful trip and we were extremely well served working with and through this travel company. We would definitely work with them again.