Patagonia Travel Agents & Reviews

Our trip was spectacular! Our agent built an itinerary that was perfect for our group of two couples – three countries (Argentina, Chile, Brazil), multiple cities (Buenos Aires, Iguazú Falls, Mendoza, Valparaiso, Rio), tours, flights, drivers, etc, and all went as planned.

The activities and tours were so interesting and unique, and the guides were all well-informed, friendly, and willing to share their knowledge. The boutique hotels were wonderfully located and charming and comfortable.

Our travel team was on call the entire time and responded within minutes if we had a question or comment. The service we received was outstanding and I will use our agent for any future travel to South America. Thank you!

We selected our Zicasso travel specialists because they designed the best itinerary and seemed to well understand our needs. Their accommodation choices were good value and generally in the best locations. They handled the difficult logistics of our trip quite well, but at times were negligent in informing us promptly of changes to the program and flights. We had more interaction with them during the trip than we normally have and they always responded quickly and effectively. We were very pleased with the guides and drivers they hired and our program was busy and diversified, as we wanted it. Overall, we had a great trip and recommend them.

Zicasso's tour guides, for the most part, were excellent. All of them were punctual, very nice, and accommodating, especially our guide in Mendoza, who went out of his way to help us and give us a wonderful experience.

Our tour guide in Iguazu, although very nice, was very inexperienced. The day we got there, it was raining and he said we would have to cancel our helicopter ride because of this. My daughter suggested we just flip the itinerary and move the helicopter ride to the next day. Our guide said, "Good Idea … ". Also, when he drove us to the helicopter, there was an hour’s wait, which was fine and not his fault. However, while we were waiting, he should have got the pass to the park since it was a two-minute drive. Instead, we waited an hour, took the helicopter ride, and when we got to the park entrance, found we had to wait an hour and 45 minutes to get in. An experienced tour guide would have been able to figure out those logistics.

Our hotels were very nice, except the one in Mendoza was a bit shabby and not comparable to the one that we were supposed to be at. I question why we weren't staying in the city of Mendoza. The hotel in Buenos Aires was in a great location.

We received fantastic service and great value! If you value your vacation time and experience, this is the answer. The best decision we made on this trip was to use Zicasso’s company to assist and facilitate the whole experience. Thank you!

Zicasso’s tour planners curated the perfect trip to Argentina for my son (college senior) and me. They designed an itinerary that took us to Buenos Aires, the Mendoza wine region, and Iguazú Falls, and paired us with bilingual guides who were knowledgeable and fun. Thanks to our guides, whose tours made our overall experience that much better, and to the drivers who helped get us to and from airports and hotels. Every detail was handled beautifully and this allowed us to relax and enjoy our first visit to Argentina.

The accommodations they selected were excellent and we enjoyed staying at smaller boutique hotels that included breakfast. The location of the hotel in Palermo Soho in Buenos Aires was perfect and it was easy to walk to restaurants, nice shops, and into the main part of the city (fine arts museum, bookstore and so much more). Argentina is an amazing country with so much to offer and we look forward to returning and exploring even more. Zicasso’s travel company was a big part of making this an unforgettable trip. Thank you!

Our Zicasso travel operator did a wonderful job of helping us plan and organize our trip to Argentina and Chile. We were very happy with all our accommodations and it was really amazing to have all the transports show up on time with our names, even when our flight arrived very late in BA. It was so much easier having that arranged by our travel operator. Our agent checked in frequently during our trip to see how things were going, which was greatly appreciated. I would recommend our tour operator to anyone going to areas they service. Muchas gracias.

My trip to Santiago, Chile, the Atacama Desert, and Patagonia was everything we wished for. Zicasso’s tour operators mapped out a wonderful itinerary, with tours that were interesting and scenic. All of our guides were informative and so friendly. The team from the travel company checked in on us during our vacation. If we had a question, they responded right away. We couldn’t have asked for a better company. All the accommodations were top-notch and the hotel staff were very helpful with any questions.

Chile is a beautiful country with picturesque beauty all around. Our favorites were Punta Arenas and Puerto Natales. The tour to Torres del Paine National Park was breathtaking and our trip to the glaciers was beautiful. We met so many nice people on our adventures and brought home memories that will last a lifetime. We recommended our travel company if you ever want to visit the beautiful country of Chile.

Zicasso’s travel advisor was very receptive to our needs for schedule changes and shifts. Every aspect of the trip went very well and as planned. Our guide was amazing and did such a great job of keeping us safe, including shifting some things around when we had an emergency. The agency also took care of the emergency really well, putting us at ease.

The only reason I gave four stars (I would have given 4.5) is that our contact person in Chile was out of the office for most of our trip and we were given an emergency number. We did have to call the emergency number and the response was great, but it was a bit frustrating that we were given a contact who was out of the office for pretty much the whole trip and we didn't quite have a face to this person or a relationship with them. Of course, everything was taken care of, so no issues.