Andrea's Travel Agency
Based on 206 reviews
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Overall, we had a wonderful trip seeing beautiful Croatia and Slovenia, with day trips to Montenegro and Bosnia and Herzegovina. The trip was well laid out for city tours, learning about the history of each region and former Yugoslavia, while eating delicious food and taking in beautiful sites.
The only reason I did not give five stars was because our tour of Mostar seemed very short and rushed. It did not even last an hour. Also, we were not fully happy with our hotel in Slovenia.
Tomaz's Travel Agency
Based on 273 reviews
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Our trip was absolutely wonderful. From the time I contacted Zicasso to the last day of our trip, everything was wonderful. Our tour company and agents were very responsive and accommodated my every request. Our agent was very patient with me and put together a wonderful itinerary!
Our guide was amazing and very knowledgeable. He went over and above in showing us around and taking care of all our needs. Even when we changed up our plans at the last minute, it did not faze him at all and he made sure our requests were taken care of.
Andrea's Travel Agency
Based on 359 reviews
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Our recent trip to Venice, Slovenia, and Croatia was fantastic. The itinerary set up for us (four adults) by Zicasso's travel partner flowed seamlessly. Each of the drivers we had to take us to our various destinations was professional, prompt, and helpful. The cars – or actually minivans – were clean, comfortable, and roomy. We liked all of the hotels, but particularly the hotels in Bled, Rovinj, and Split. These three hotels each had spectacular settings, as well as very helpful and accommodating staff members.
The real “stars” of our trip, however, were the tour guides! They all were outstanding! They were friendly, professional, and possessed a depth of knowledge. Each woman was a resident of the local area and very passionate about their city/country and happy to share historical information, as well as personal stories about their hometowns!
We also would like to recognize one of our agents from the travel office. She came through for us when we had to reschedule a flight at the last minute and, therefore, had to change the transfer time from our hotel to the airport. We made a quick call to her and she was able to get a driver to our hotel in an hour!
Jay's Travel Agency
Based on 488 reviews
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I went into this trip knowing it was going to be a difficult emotional experience and it was truly that. It was also physically difficult with a ton of walking. Still waiting for the company to assist us with documentation necessary for travel insurance claims due to last minute flight cancellation going resulting in missed tours and rebooking as well as flight cancellations returning necessitating a hotel overnight stay in NY since we had a direct flight originally.