Central America Travel Agents & Reviews

The trip was perfectly organized. Our Zicasso travel agent was extremely helpful in arranging and coordinating the entire trip. Every transfer was smooth. The arranged trips and guides were at the best level. All the hotels were comfortable, with scenic grounds and great staff. We stayed at three hotels and they were all different from each other, which made it a fun experience.

On the occasion we needed to contact the 24/7 operations line, they were very responsive and helpful. A great addition to the trip. It was great to know we could WhatsApp a person with any question or concern. A great team.

I was very happy to have used a Costa Rican travel planner/service. I believe this greatly added to the efficiency of all the transfers and explorations. I never had any issue with checking in, getting picked up, and matching up with our nature guides.

I can't say enough good things about the entire team at our travel agency. If we ever return to Costa Rica, we will 100% use them again! Fantastico!

The whole crew at our Zicasso travel agency was the absolute best! We planned a nine-day trip through Arenal, Monte Verde, and Manuel Antonio.

They provided a great list of options for daily activities that we were able to select from to create a picture-perfect honeymoon.

Drivers were always prompt and helpful in providing background information about the local sites, culture, and history. They even made some off-the-tour stops at our request to show us beaches and find great coffee, chocolate, and ice cream.

This was our first extended family trip and our first trip to Costa Rica. There were seven of us – four adults and three young adults. We were traveling in memory of my father-in-law, who died the previous year. We wanted a balance of rainforest and beach, exploration and relaxation. Zicasso’s trip planner was amazing – hands down the best travel agent I have ever worked with. From our first 45-minute Zoom call to the updates to the itinerary to in-country dinner reservations, it was perfect. The transportation, venues, guides, and resorts were top-notch. For our next trip to Costa Rica, we will be in touch with our agent again! I would recommend him to anyone looking to travel.

After speaking with two local tour companies, my husband and I chose ours to book our first trip to Costa Rica. They were fantastic to work with from the very beginning! Our Zicasso agent answered all of our questions, asked what our priorities were, and booked a great itinerary for us.

We only had a week, so she suggested we visit three locations and planned all of the lodging, activities, and travel to make sure we saw as much as possible in a short time. Her communication was always quick and super-clear, and she worked with us to ensure we were happy with the final itinerary. Another agent took over from there and was our contact up to and during our time in CR.

The trip itself was fantastic!!! Our main goal was to immerse ourselves in nature and wildlife. We were not disappointed! The local tour companies booked for us were all professional. Every early-morning pick-up was on time! The drivers and guides were friendly and so knowledgeable. The fresh fruit on each tour was a nice touch and some of the best we have ever had!

knew we could reach out to our travel company anytime during our vacation if we needed to, but everything went so smoothly that it wasn't necessary until the last day. On our day back in San José, our plans changed and our agent helped us to get a reservation at a wonderful restaurant near our hotel for our last night of vacation. We had been wanting to visit Costa Rica for years and this trip was a great first look. We highly recommend our travel company and when we plan our next trip to CR, we will definitely work with them to explore more of this beautiful country!

I'm so glad to have been matched with Zicasso’s travel agency for our two-week Costa Rica trip this past November. Zicasso's travel agent did an outstanding job arranging all of the accommodations, as well as all of the transports. 

When the weather in the cloud forest did not cooperate, an agent called our hotel to say that the night tour had been canceled and arranged for the refund to be applied at the next hotel. 

The drivers were on time, every time, spoke flawless English (better than my Spanish), and were able to point out sites, including animals and birds, as well as give us tips on local cuisine (casados). Each of the tours our agent booked for us was just right, including multilingual guides, with professional scopes, who had deep knowledge of the local flora and fauna. Our tours were either private or in very small groups, which really maximized our chances of seeing wildlife. 

Each one of the five hotels we stayed at was top-notch in location, quality of room, view, and on-site restaurants.

We had an amazing trip to Costa Rica and feel that, overall, the travel agency did an amazing job accommodating the needs/interests of our group of seven by finding fun and accessible excursions for us. 

All private transport was on time (or early) and the drivers were incredibly friendly. The accommodations were very nice and the tours were fantastic. We feel there was great value for the price we paid. This was a trip of a lifetime!

The trip was great. The hotels were particularly amazing and I have stayed at many hotels around the world. Tabacón was so unique, it could be my favorite part of the trip. My husband and son absolutely loved the resort and the gorgeous private beach (and monkeys). 

All of the excursions were amazing, except one. The horseback riding was on such a unique and wide open trail, we felt like we were alone in paradise on horseback (and the boys both expected to hate it!). Except for the fishing, the guides on every single tour were truly incredible and enhanced every experience. I would think twice before recommending that particular fishing charter. They were barely friendly and very unhelpful. 

Other than that, everything was perfect. Somehow, they even made the long ride from Arenal to Manuel Antonio pleasant. Zicasso's travel agent put together a wonderful experience.

The entire trip was well organized and very well paced. I didn’t know exactly what to do in Belize, but told Zicasso’s trip planner that we wanted to get away for our anniversary, relax, and not feel rushed. She took that and captured the essence of Belize in the time we had.

It felt like our agent only worked with the best possible companies for each service we had on our trip. From transportation to adventure set-ups, every company we encountered in Belize was reliable, made confirmations the night before, and on time.

Our agent was also quick to respond to emails, very helpful, and honest about what she felt would be a good versus overrated/underwhelming adventure. And she was quick to problem solve, even while we were in Belize. For example, our cabana was unbearably hot, miserable to sleep in, and we dreaded having to spend any more time in the room than necessary. I sent her an email about the room on the first night before finally falling asleep. By morning, she had already contacted management and had our rooms changed. Done, like magic! No hiccups, no guilt trips; they apologized and made sure the room was acceptable before resettling us.

I know we will go back to Belize and I know we will ask our agent to help us find the hidden gems while we are there.

Thank you!!