Central America Travel Agents & Reviews

My husband and I planned this trip to Costa Rica as a gift for my grandson, age 13, and granddaughter, age 10. Most impressive was the Zicasso travel agent's choice of hotels.

In Arenal, we had a very spacious two-bedroom, two-bath unit. The master suite included an enormous spa which entertained the kids when a thunderstorm prevented them from enjoying the pool. This was a very safe, family-friendly resort overlooking the volcano. There were several hot springs and a swimming pool that we took advantage of. Breakfast was good and offered plenty of variety.

The hotel in Manuel Antonio was conveniently located within walking distance of an array of good restaurants. The unit was a modern three-bedroom, two-bath unit and the elevator took you directly to your unit.

In addition to the fabulous accommodations, every activity we booked went as planned and everyone showed up on time.

The entire trip was well organized and very well paced. I didn’t know exactly what to do in Belize, but told Zicasso’s trip planner that we wanted to get away for our anniversary, relax, and not feel rushed. She took that and captured the essence of Belize in the time we had.

It felt like our agent only worked with the best possible companies for each service we had on our trip. From transportation to adventure set-ups, every company we encountered in Belize was reliable, made confirmations the night before, and on time.

Our agent was also quick to respond to emails, very helpful, and honest about what she felt would be a good versus overrated/underwhelming adventure. And she was quick to problem solve, even while we were in Belize. For example, our cabana was unbearably hot, miserable to sleep in, and we dreaded having to spend any more time in the room than necessary. I sent her an email about the room on the first night before finally falling asleep. By morning, she had already contacted management and had our rooms changed. Done, like magic! No hiccups, no guilt trips; they apologized and made sure the room was acceptable before resettling us.

I know we will go back to Belize and I know we will ask our agent to help us find the hidden gems while we are there.

Thank you!!

Mauricio was absolutely wonderful! He spoke on the phone with us multiple times in planning our trip to make sure we were getting exactly the experience we were looking for asking about the level of adventure we were seeking, our favorite activities, and had suggestions that we hadn't even considered. It made us feel so excited that he was as invested in our experience being fun and unique as we were! Once we arrived in Costa Rica, we felt immediately welcomed with little stuffed sloth friends greeting us in our airport transfer. Everything wildly exceeded our expectations! Our accommodations were AMAZING and wildly exceeded our expectations. All of our guides were so personable and fun, and Mauricio somehow managed to always have us be with a small group or have private excursions. The cherry on top was how communicative he was during our trip to make sure that we were having an excellent time!

After speaking with two local tour companies, my husband and I chose ours to book our first trip to Costa Rica. They were fantastic to work with from the very beginning! Our Zicasso agent answered all of our questions, asked what our priorities were, and booked a great itinerary for us.

We only had a week, so she suggested we visit three locations and planned all of the lodging, activities, and travel to make sure we saw as much as possible in a short time. Her communication was always quick and super-clear, and she worked with us to ensure we were happy with the final itinerary. Another agent took over from there and was our contact up to and during our time in CR.

The trip itself was fantastic!!! Our main goal was to immerse ourselves in nature and wildlife. We were not disappointed! The local tour companies booked for us were all professional. Every early-morning pick-up was on time! The drivers and guides were friendly and so knowledgeable. The fresh fruit on each tour was a nice touch and some of the best we have ever had!

knew we could reach out to our travel company anytime during our vacation if we needed to, but everything went so smoothly that it wasn't necessary until the last day. On our day back in San José, our plans changed and our agent helped us to get a reservation at a wonderful restaurant near our hotel for our last night of vacation. We had been wanting to visit Costa Rica for years and this trip was a great first look. We highly recommend our travel company and when we plan our next trip to CR, we will definitely work with them to explore more of this beautiful country!

Zicasso’s travel agent did a wonderful job of including all our requested activities, even scheduling rest days.

She and her team were great while we were in Belize! They were very responsive and adaptable. I would book a tour with them again.

The trip was perfectly organized. Our Zicasso travel agent was extremely helpful in arranging and coordinating the entire trip. Every transfer was smooth. The arranged trips and guides were at the best level. All the hotels were comfortable, with scenic grounds and great staff. We stayed at three hotels and they were all different from each other, which made it a fun experience.

On the occasion we needed to contact the 24/7 operations line, they were very responsive and helpful. A great addition to the trip. It was great to know we could WhatsApp a person with any question or concern. A great team.

I was very happy to have used a Costa Rican travel planner/service. I believe this greatly added to the efficiency of all the transfers and explorations. I never had any issue with checking in, getting picked up, and matching up with our nature guides.

I can't say enough good things about the entire team at our travel agency. If we ever return to Costa Rica, we will 100% use them again! Fantastico!

From the time we landed to our departure, we had a fabulous vacation. Zicasso’s tour company was a pleasure to work with, and a special thank you to our agent and our outstanding guide.

Our agent listened carefully to our expectations and planned a perfect itinerary that included all the excursions we requested. Her choice of guides was ideal for our multi-generation vacation. The itinerary was explicit, which was very helpful, as were the packing list and last-minute details. Every question we had was answered promptly.

We could not have been more pleased with our travel company and our nine-day trip to Costa Rica.

We had an incredible trip to Costa Rica, thanks to our Zicasso agent’s expert planning and our guide's exceptional knowledge and kindness.

We wanted to plan a family trip to celebrate a milestone birthday, but as a group of six adults with different tastes, activity levels, and even dates for the trip, we were looking for someone to make life easy for us. Our agent did that and more. After just one meeting, he built us an itinerary that turned out to be perfect for all involved, from the hotels to locations and activities. Before traveling, he happily answered any question without trouble and stayed in contact with us throughout the trip.

Our guide was extremely amicable, had an impressive knowledge about Costa Rica, and an eye for the area's wildlife. We couldn’t have asked for more.