Zicasso Travel Guide - Information on How Zicasso Works

The trip was great. Zicasso’s travel specialist and her crew put together a great itinerary and left us plenty of downtime, so we were not exhausted each evening. The drivers were good and, although not guides, offered plenty of history along the way. All the guides were exceptional.

We loved all the hotels, especially our hotel in the mountains. That was very special.

The travel specialist had obviously passed along the note that we did not want to go shopping, like sometimes happens with the guides.

The food and restaurant suggestions were all good.

Overall, it was a very well-planned and articulated agenda. The software that they use to keep in contact worked very well once I understood it! Lol.

My only comment was that on trips in the past, the beginning of the trip started with a personal stop at our hotel by a representative from the company. I understood later that their headquarters is in a more remote area. But if I was a new traveler, I would have enjoyed putting a face with the name. Fortunately, the package they left at the hotel did indeed have all our tickets and passes.

I would definitely recommend this travel company and would use them again.

Zicasso’s travel agent truly knows what is best for her clients. Without her, we wouldn’t have made the same choices or had nearly as much fun. She is transparent, laying out options along with their pros and cons, which we really appreciated and have not always experienced with other travel agents. Every request and arrangement was delivered as promised, with no miscommunications—again, something we greatly value. All in all, working with this travel agent for our Greece tour was a very positive experience.

We loved working with Zicasso’s travel specialist during the planning phase of this three-week trip to Argentina and Chile. She took the time to listen carefully to our trip goals, our “must-dos,” and our “don’t likes.” She helped us design our dream journey, put all the pieces together by working with her contacts in-country, was available for questions, provided her advice and guidance along the way, and made modifications as needed.

She was a pleasure to work with and we could tell that her main goal was to ensure we would have the trip we wanted and that everything would go as planned. She was also available during our trip in case anything went astray and ensured we had local contacts in case they were needed. We had the trip of a lifetime, and she made it happen for us. We are very grateful for her help and will definitely use her again for future trips.

We had a wonderful trip, thanks to Zicasso’s travel specialist and the tour operator. We had to skip Brazil due to personal schedules, but Chile and Argentina were great. All the hotels, drivers, and guides were outstanding. We were very pleased with everything!

This trip to Panama was nothing short of spectacular!

Not a single detail was overlooked. Every transfer, every tour guide, every person that we met, and every destination we went to was absolutely wonderful.

This trip was exceptional! Incredibly well planned and incredibly thought out. The tours were excellent and the experiences were unforgettable. The agroecology cooking experience was out of this world! We even had a rainbow appear in the sky while we were there and we credited Zicasso’s travel company with setting it up—that’s how perfect it was!

This was our first time using a travel agency for a trip like this and Zicasso’s travel company completely exceeded our expectations. Traveling internationally with pre-teen children can be stressful, but from the very beginning, this travel company removed every bit of that anxiety. Every detail was thoughtfully planned, clearly communicated, and flawlessly executed.

From airport transfers to hotels, tours, trains, guides, and daily logistics, everything worked seamlessly. We never once felt lost, rushed, or unsure of what was next. Instead of worrying about schedules or navigating a foreign country, we were able to fully focus on our family and enjoy the experience. That peace of mind alone was invaluable.

What really stood out was how well the trip was tailored to our family. The pacing was perfect, the experiences were engaging for adults and kids, and every guide we worked with was knowledgeable, friendly, and professional. It truly felt like a curated, high-quality experience rather than a generic itinerary.

We came home with incredible memories and zero travel stress, something I didn’t think was possible with kids that age. This travel company was phenomenal and we would absolutely use them again, and recommend them without hesitation to anyone considering international travel, especially families.