Uganda Travel Agents & Reviews

We worked with Zicasso's travel partner to plan a trip around a seven-night sail in the Seychelles. After sailing, we followed the itinerary we put together with our agent to Namibia and Botswana. We had a glitch in Namibia with a scenic flight of the Skeleton Coast that did not go as planned. I made contact with our agent and over a couple of days, he forged a solution that fixed the oversight by one of his vendors.

We enjoyed the desert lodge very much. It was a first-class and beyond operation. We also really enjoyed Sossusvlei. We were not happy with our shared guided rides as we were with parents and their 11-year-old only child who ran their lives. It affected us on our tour of Sossusvlei in that we were left alone without a guide for three hours to hike Deadvlei while they unsuccessfully attempted to hike Big Daddy. The longest anyone takes to do that hike is an hour and three quarters. They only made it halfway and were gone for three hours.

We were not thrilled with the two-hour, very rugged ride from and back to the airstrip to the camp, but we did enjoy the camp very much. In hindsight, if we had known the ride would be dissatisfying, we would have likely opted for a different accommodation. This said, the private rides in the Hoanib Valley were unique and very satisfying.

We loved that as much as both of our camps in Botswana, which were in the Okavango Delta and in quite different environments. The camp was wonderful. The highlight of our trip came at our last camp in Botswana. We really enjoyed this area of the Delta in that it had a lot of water. This created a very unique guided driving experience. The safari rides were arguably the best we’ve ever done as we witnessed three warthog kills by lions. We almost witnessed a fourth, of a lechwe by a hyena.

What made this camp a cut above the rest was the food and overall culinary approach of the executive chef. He was at the top of his game. This camp also offered surprise after surprise to make us feel special – lunch in the field, a private dinner in our room, bubble bath, etc.

Our travel agent put together an incredible itinerary and trip. He too was at the top of his game!

We had an absolutely incredible experience and wonderful service from Zicasso's tour operator. Everything was well organized, so we didn't have to worry about a thing. The accommodations were all top-notch and we were treated so warmly at each location on our itinerary. The food was incredible and the drivers were all friendly, knowledgeable, and wonderful to spend time with. They enhanced our experience so much!

It was comforting to know that we were in such good hands and had support at the ready if needed. Our agent was wonderful to work with. He was friendly, responsive, and knowledgeable, and put together an amazing trip for us. We would highly recommend them and use them for any future travel. Thank you to Zicasso for pairing us up with our travel company!

I cannot recommend our agent highly enough! From the moment we started planning our honeymoon, her charisma and passion for travel truly shone through. She took the time to understand our preferences and crafted an incredible itinerary that perfectly matched our vision.

Every dinner recommendation she provided was nothing short of amazing. Each meal was a delightful experience, better than the previous!

Our accommodations were top-tier, offering both luxury and comfort, allowing us to fully relax and enjoy our time together. Each location was beautiful and added to the overall magic of our honeymoon.

The tours on the ground and all of the transportation were seamlessly organized, making our travels stress-free and allowing us to fully immerse ourselves in the experience without any worries. She is also incredibly knowledgeable about the area, sharing insights and stories that enriched our understanding of the culture and landscapes we were exploring.

Thanks to our agent's expertise and attention to detail, we had an unforgettable experience that we will cherish for a lifetime. She truly brought our dream trip to life, and we are so grateful for everything she did to make our honeymoon special. If you’re looking to explore Africa, she is the travel agent you want by your side!

A fantastic trip and the holiday of a lifetime. Every connection worked and we were provided with everything we could have wished for, to a very high standard.

The trip was absolutely wonderful. Thanks to our travel planner and guide, we were able to fit so much adventure into 12 days. Communication was always prompt and our planner quickly answered all of our questions leading up to and during the trip. The transfer from our Kenya guide to our Uganda guide was seamless. We had an issue with logistics in the last few days, but our planner helped us solve it quickly.

The only thing I would suggest they do differently: Our communication leading up to the Uganda portion of the trip was with the operations manager. We didn't meet our guide (or know they weren’t the operations manager) until the morning we left for Kibale. It would have been nice to have some communication with our guide beforehand as there were a couple of things on the itinerary (prepared by the manager) that our guide seemed not to know anything about, namely a game drive in Queen Elizabeth Park.