Andrea's Travel Agency
Based on 153 reviews
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Zicasso's travel partner was the best choice for our trip in May 2024. It was absolutely amazing. Everything was set up for our two-and-a-half weeks. Arrangements were made from the very beginning of our trip to the end.
We started in Venice, Italy, on to Trieste, then to Rovinj, Split, and Dubrovnik, Croatia. We ended in a small town in Italy. All of our hotels were beautiful and in prime locations. We had people pick us up from the airport and take us to our hotel. The drivers and guides in each of our destinations were excellent. The drivers and guides were very courteous, punctual, professional, and friendly. The hotels that were set up for us were fantastic. It was so nice to have everything taken care of during our vacation. Croatia was an absolutely beautiful country and the places we visited were gorgeous.
We so appreciated being able to reach out to our agent through WhatsApp.
I would highly recommend this company to anyone looking for a special vacation.
Alexandra's Travel Agency
Based on 146 reviews
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Zicasso's tour partner was a true professional. Even in this time of post-Covid, White Lotus tourism demand in Italy, she constructed a perfect 14-day, eight-city tour. If you work with her, get an idea of what you envision and then put the planning in her hands. Do not let the advice of friends or guide books overrule this. The "road book" you will receive will detail your experience, but you will begin to realize the expertise she brings to this as you live it, and I have told her so.
The drivers and guides were spot-on; some were exceptional, all were very pleasant. You learn as you chat that the agency demands the best. It’s not inexpensive, but as I began to notice not one available parking space in some cities for days, I knew this was the right way to travel, even in this tourist-friendly place.
The cooking class in Taormina, which I feared would be touristy, was an entertaining group experience. Oh, this is a little embarrassing as we are very well traveled, but the lady who whisks you through Fiumicino airport in Rome, acquiring a VAT refund and all, was a saint.
All together, well done.
Natasa's Travel Agency
Based on 133 reviews
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The Zicasso travel agent made everything easy, from planning to being on holiday. Everything worked like clockwork. She arranged everything, making the entire experience stress-free.
Eleonora's Travel Agency
Based on 253 reviews
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This was a bucket-list trip for me and the Zicasso travel company truly took it over the top. They were responsive to my many questions and handled any hiccups with ease (like me misreading an email to be a certain amount total instead of per person).
When we discussed dates, they made recommendations to ensure we could pack in as much as possible without being affected by free museum days.
While on the trip, we experienced train delays and they made sure we were settled in getting on the right train and that the hotel was ready for our late check-in.
The communication was seamless, the activities were perfect, the hotels were beautiful and didn't feel like a chain, and the food recommendations were divine.
I cannot praise them enough. They will be my first call when we return to Italy and I have told everybody how wonderful the company is.
Robert's Travel Agency
Based on 176 reviews
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Zicasso’s tour company attended to every detail of our trip to Italy with evident care and consideration based on our pre-travel discussions. The accommodations, travel arrangements, and, most importantly, the transfers from trains/planes/boats to the places we needed to be were without a hitch. We could not have asked for better, and frankly, it was much better than we anticipated. Our guides were excellent and truly enhanced our experience by relating history and experiences from their native experience.
Georgia's Travel Agency
Based on 85 reviews
Destinations:
Verified Review
Georgia planned a great vacation for my family (parents plus two 20-ish daughters). We went to Athens (4nts), Naxos (4nts) and Santorini (3nts). It took a couple of iterations to finalize the itinerary (which I took as a positive because it showed Georgia was really listening and working to customize the trip what my family was looking for rather than offering a canned tour). And I may be just a *wee* picky :) The guides she secured were all wonderful. Our guide in Athens was absolutely lovely. She was knowledgeable and friendly. We were chatting like friends before too long. She also took great care of our daughter when she got a little ill during our Acropolis tour. Naxos was the favorite part of our trip. We loved what the island has: great beaches, food, restaurants, cultural sights, nature/hiking and water activities and what it did NOT have: high prices, crowds. Santorini..since it was our 1st visit, we couldn't *not* stop. It's beautiful for sure but it was also expensive and crowded. One and done for us. The transfers in all three locations were impeccable.Overall, our trip was seamless and the communication with Georgia was great throughout.
Joël's Travel Agency
Based on 127 reviews
Destinations:
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The trip was good. The tour was very well organized. It was a very good experience overall.
All the tour guides were very good, especially the guides for the food tour and for Cannes, Antibes, and St. Paul de Vence.
Please advise future customers that Cannes parking is very difficult and the guide doesn't have time to spend with clients due to the distances between parking places and those of interest.
The wine tasting was not a good experience. We had two people in the tasting room who barely spent time explaining the wines we were offered and didn’t know what we had already tasted. The tasting room was overcrowded. The food that was to be provided after we completed the wine tasting was forgotten.
After this hectic tasting, we were asked to wait, then join a group of 30!!! for a winery tour. This was not appropriate for a private tour and our guide was not around to help with this experience.
One of the restaurants in Nice should not be on the recommended restaurants list. The food was not good. The other two were very good.
George's Travel Agency
Based on 44 reviews
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Verified Review
The trip we planned with Zicasso’s travel agent was beautiful. From the very beginning, she was wonderful and friendly. She gave us multiple budget options to help us pick and choose our level of luxury, while still keeping us within our budget.
She also gave us many helpful tips to plan for our trip and checked in on us daily while we were in Greece.
All of our travel and location connections were handled and scheduled perfectly, so all of our excursions while we were traveling were stress-free!
My wife and I couldn't have imagined a better trip for our honeymoon!
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