Vasilis' Travel Agency
Based on 284 reviews
Destinations:
Verified Review
Our vacation to Greece was perfect. Zicasso’s tour operator really listened to what we wanted and our budget, then put together an ideal package that was just what we were looking for.
She took care of every detail at every step, and the hotels she picked out for us in Athens, Paros, and Santorini were beyond our expectations.
She arranged private tours and transit from point to point with perfect guides and drivers, and even provided restaurant recommendations at every stop.
The view from our hotel in Santorini was like something from a movie; we just could not believe we were in someplace so beautiful.
I would definitely recommend our tour operator to anyone thinking about a Greek vacation.
Elena's Travel Agency
Based on 1047 reviews
Destinations:
Verified Review
We were a group of four 65-year-old women, college friends, traveling together for a 12-day stay in Italy. Zicasso was an excellent resource for planning and during our stay. They gave us two experienced travel agents who provided intinerarys and quotes. After speaking with both, we chose ours. Our agents really listened to our preferences and set up a seamless trip, complete with hotels, dinner reservations, tours, and transfers. When we wanted to make changes during our travel, we were able to contact the agency and they made it all very easy.
This was our second time using Zicasso. Our first trip was to Greece two years ago. We would highly recommend Zicasso for overseas travel.
Christina's Travel Agency
Based on 4 reviews
Destinations:
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I so appreciated being contacted promptly by our travel team after reaching out to Zicasso.
Our agent was extremely professional and quick to communicate, offering email, phone, and WhatsApp options as a means to connect (we used all three!). She listened to our ideas and, as our wishes for the trip evolved with our own research, was flexible in updating and creating an ideal itinerary for us. It was so helpful that she was based in Crete and her knowledge of everything, from places to visit and stay to restaurants, shopping, excursions, and general information, all blended into the perfect trip. She even went beyond and advised us to add some transfers when needed. We truly felt cared about and it was comforting to know that, even while on the trip, we could reach out with questions if needed. She worked tirelessly throughout and was our hero, as the communication back and forth was a lot!
The most amazing, professional, and thoughtful thing that she did, however, was to stay in touch throughout the trip and confirm each event that we had booked with her, from transfers to ferries to hotels. It was like she was watching out for us and it gave us great comfort.
I would 100% book with our travel agency again and give our agent our thanks for a wonderful job well done! We count her as a friend now and wish her the best!
Fabio's Travel Agency
Based on 51 reviews
Destinations:
Verified Review
Zicasso’s travel company was a great choice for our trip.
We were very pleased with the service they provided. The tours we had planned all worked out very well. Each of the tour guides was very personable and made us feel like family.
The drivers they selected for our transportation were very professional and courteous as well.
Our personal concierge was very helpful and attentive. She responded timely to all of my concerns and questions.
Georgia's Travel Agency
Based on 101 reviews
Destinations:
Verified Review
I have much experience with traveling and, honestly, was a little skeptical at first not knowing your company. However, you referred me to your agency and, after much communication with the agent, I was very pleased and impressed with the entire experience.
I told the agent exactly what I wanted and edited the trip a few times, and she gave me exactly what I was looking for and worked with my budget. She was patient, kind, respectful, reassuring, upfront, and honest. She communicated with me timely and efficiently.
Everything in Greece was taken care of for us – the lovely hotels, ferries, pick-ups, transfers, etc, and everyone she set us up with was equally kind and extremely helpful. Over-the-top things like the hotel preparing a breakfast to go for us and our agent’s thoughtful gifts on arrival were appreciated. I had a few questions in Greece and texted her assistant, and she got back to me right away, answering very efficiently and with such kindness.
I was equally impressed with the lengthy itinerary she prepared that laid out everything we needed to know. In addition, there was a lot of extra information on sights to see, the language, and things to do while we were there.
I also booked the air tickets with our agency and this too was a great experience (apart from jet lag!). The timing, seating, and layovers were great. The flights were stress-free and went very smoothly.
Because of our agent’s professionalism, my family enjoyed the most stress-free, smooth, fun, and memorable experiences of a lifetime! I would recommend her to anyone.
Dimitrios' Travel Agency
Based on 121 reviews
Destinations:
Verified Review
The trip was amazing! The Zicasso travel agency was so great to deal with! They were very professional and prompt in their responses, from planning the trip throughout the three weeks we were in Greece. Everyone was so nice and helpful.
We had a wonderful time and the private tours were very well done and very educational. The tour guides were very informative and being in a private tour afforded many opportunities to ask individual questions and adjust the tours to our desires.
Joël's Travel Agency
Based on 140 reviews
Destinations:
Verified Review
My husband and I just returned from a fabulous trip to France, organized through Zicasso. Our agent was very easy to work with and definitely tailored the tours to our interests.
The private guides, especially, were all extremely knowledgeable and obviously loved what they were doing. The hotels were centrally located and the drivers were all dependable and on time.
Due to mobility concerns, our agent also seamlessly handled some late changes to our itinerary and recommended a great alternative for a tour that would not have worked for us.
I especially liked the app that organized everything by day and consolidated all the transfers, train tickets, hotel, and tour information into one easily accessible place on my phone.
Elena's Travel Agency
Based on 300 reviews
Destinations:
Verified Review
Our trip was one of the most memorable travel experiences we've ever had!
I discovered Zicasso online and was connected with our travel agency through their platform. Initially, I had some doubts about using an agency, but the professionalism, attention to detail, and quality of work, along with the glowing reviews I found, quickly put my mind at ease.
I started working with our agent, who was incredibly responsive to my emails and made adjustments to our itinerary based on our requests. Her professionalism shone through in the detailed and well-prepared itinerary she provided.
We visited Madrid and Barcelona, and everything went smoothly; exactly as planned, with no exceptions!
While we were in Spain, our travel team continued to impress with their prompt replies to my emails and assistance with additional reservations we wanted to make.
Overall, our experience with this agency exceeded our expectations and we would definitely turn to them for our future travel plans.
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