Lioness with her cubs in Northern Serengeti, East Africa, Tanzania

East Africa Travel Agents & Reviews

Ratings of Zicasso's Service

Our East Africa travel agents help create your perfect safari. With unrivaled expertise, our specialists curate quintessential game-viewing experiences while ensuring seamless logistics.

Working with our travel agencies in East Africa results in stress-free journeys. Our experts have established relationships with the finest camps and guides in the region for decades, securing superb services for our travelers.

Have the region’s top East Africa travel agencies handle planning for a once-in-a-lifetime luxury safari adventure tailored to your interests and preferences.

Discover our East Africa travel agents, the top 10% of local specialists

Our East Africa travel agents help create your perfect safari. With unrivaled expertise, our specialists curate quintessential game-viewing experiences while ensuring seamless logistics.

Working with our travel agencies in East Africa results in stress-free journeys. Our experts have established relationships with the finest camps and guides in the region for decades, securing superb services for our travelers.

Have the region’s top East Africa travel agencies handle planning for a once-in-a-lifetime luxury safari adventure tailored to your interests and preferences.

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Ratings of Zicasso's Service
Travel agent Tehsin in Tanzania

Tehsin's Travel Agency

4.9

 Based on 68 reviews

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Destinations:

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Tanzania

Verified Review

Maria A.
Submitted on 11.8.2024

This was our first safari as a group of six friends, and from the moment we connected with our Zicasso travel company, they were fantastic. They were always eager to accommodate all our wishes.

We had a call with them and shared that our main goal was to see as much of Tanzania's wildlife as possible and end our trip relaxing on Zanzibar's exquisite beaches. The first itinerary they sent us was perfect and we trusted their expertise on which parks to visit.

Thanks to our travel company and their staff, we had the most amazing first safari experience.

Travel agent Kristy in Kenya office

Kirsty's Travel Agency

5.0

 Based on 128 reviews

See Kirsty's profile

Destinations:

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Botswana
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Egypt
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Jordan
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Kenya
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Namibia
7  More

Verified Review

Julie V.
Submitted on 11.12.2024

I cannot recommend our agent highly enough! From the moment we started planning our honeymoon, her charisma and passion for travel truly shone through. She took the time to understand our preferences and crafted an incredible itinerary that perfectly matched our vision.

Every dinner recommendation she provided was nothing short of amazing. Each meal was a delightful experience, better than the previous!

Our accommodations were top-tier, offering both luxury and comfort, allowing us to fully relax and enjoy our time together. Each location was beautiful and added to the overall magic of our honeymoon.

The tours on the ground and all of the transportation were seamlessly organized, making our travels stress-free and allowing us to fully immerse ourselves in the experience without any worries. She is also incredibly knowledgeable about the area, sharing insights and stories that enriched our understanding of the culture and landscapes we were exploring.

Thanks to our agent's expertise and attention to detail, we had an unforgettable experience that we will cherish for a lifetime. She truly brought our dream trip to life, and we are so grateful for everything she did to make our honeymoon special. If you’re looking to explore Africa, she is the travel agent you want by your side!

Travel agent Troy in Africa

Troy's Travel Agency

4.5

 Based on 2 reviews

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Destinations:

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Kenya
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Tanzania

Verified Review

EDITH V.
Submitted on 7.27.2024

Overall, the organization of the trip was excellent. The guides were always punctual. The flight reservations were handled efficiently, with proactive checks for delays and timely adjustments when necessary.

However, I observed some inconsistencies in the quality of accommodations. Specifically, the camp in Tarangire did not match the standard of the other lodgings provided during the trip. Considering the cost of this trip, I was surprised by this disparity and would appreciate an explanation.

Regarding the gorilla-trekking experience, since the altitude affected me a little bit, I was concerned about the trekking, but fortunately, I felt better the next day and communicated this to the guide. Despite my recovery, I was placed in a super-easy trekking group, resulting in a trek that lasted less than 10 minutes before encountering the gorillas. While the encounter was okay (it was just a small group and I'm aware that regarding wild animals, sometimes it's a matter of luck finding them or not), the experience was diminished by the behavior of one of the two guides who accompanied us. His actions – jumping, screaming, and mimicking gorilla behavior (even eating plants) – were intended to be humorous, but came across as unprofessional. This was disappointing given the serious nature of such treks and the expectations set by the trip's premium cost. I also didn't understand the necessity of having two guides (It was explained that there would be one guide per group). I thought the whole experience would be a cherry-on-the-top thing, but unfortunately, it was not.

Finally, at the lodge in Rwanda, they wanted me to leave the room at 11am, even though the guide was going to pick me up at 1pm. I negotiated to leave the room at 11.30am, but that was earlier than the regular check-out time in most of the hotels.

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Travel agent Jessica in Tanzania

Jessica's Travel Agency

5.0

 Based on 80 reviews

See Jessica's profile

Destinations:

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Tanzania

Verified Review

John B.
Submitted on 10.29.2024

Calling Zicasso and teaming with their travel agency to coordinate our African safari was an excellent decision. Our agent assisted us with choosing the optimal time of year to visit parks and accommodations that would meet our needs. Along with coordinating our connecting park bush flights and hand-picking our exclusive safari guides, her planning made this a most memorable and amazing adventure. We all delighted in the smooth flow of our journey throughout our itinerary. From the flights to the transfers and the accommodations, each was expecting us and welcoming.

Travel agent Sasha in France

Sasha's Travel Agency

3.0

 Based on 2 reviews

See Sasha's profile

Destinations:

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Botswana
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Kenya
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Rwanda
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South Africa
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Tanzania

Verified Review

Garrett B.
Submitted on 7.11.2023

This travel company provided multiple options for our trip. Once we decided on a more specific location, Sasha did an amazing job of putting together an itinerary based on exactly what we wanted.

Travel agent Maurice in Kenya office

Maurice's Travel Agency

4.8

 Based on 32 reviews

See Maurice's profile

Destinations:

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Kenya

Verified Review

Katharine B.
Submitted on 11.1.2023

Our couple's trip to Kenya, Tanzania, and Zanzibar was truly amazing and a once-in-a-lifetime experience. We went to Nairobi, Amboseli, Lake Nakuru, Maasai Mara, Serengeti, Ngorongoro Crater, and Zanzibar over two weeks.

Zicasso’s travel agency made it an easy and seamless experience. They communicated well, took care of us before we landed, and provided guidance on everything we needed, including what to pack.

After we landed, they met us at the airport, provided all transfers, and had their experienced drivers transport us around the country and take us on game drives. We loved our time with our guides in Kenya and Tanzania.

We were also able to visit a Maasai village and learn about their culture. It was wonderful to talk over campfires and learn about their experiences.

The service at every camp and hotel was exceptional, and whenever we had a question or issue, our agent was quickly available to triage.

We would, without hesitation, highly recommend a trip like this! Do it!

Our agent gave us the most magical trip and was able to keep it within our budget.

Travel agent Charles in Africa

Charles' Travel Agency

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Destinations:

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Botswana
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Kenya
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Namibia
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Rwanda
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South Africa
3  More

Agency Description

Our company is passionate about creating unforgettable African safaris that are completely unique and customized for you. We share our knowledge and expertise to ensure you get to enjoy your trip in comfort and style with absolute confidence and safety. Our tailor-made safaris showcase the extraordinary diversity of wildlife, landscapes, culture, and history that Africa has to offer. From gorilla trekking to a walking safari, sleeping under the stars to ballooning over the expansive plains, every itinerary is prepared exclusively for you. From adventure safaris to the lap of luxury, we bring your travel dreams to life.
Travel agent Simon in Africa

Simon's Travel Agency

4.9

 Based on 140 reviews

See Simon's profile

Destinations:

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Botswana
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Congo, Democratoc Republic of the
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Ethiopia
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Kenya
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Mozambique
7  More

Verified Review

Peter K.
Submitted on 7.3.2024

We worked with Zicasso's travel partner to plan a trip around a seven-night sail in the Seychelles. After sailing, we followed the itinerary we put together with our agent to Namibia and Botswana. We had a glitch in Namibia with a scenic flight of the Skeleton Coast that did not go as planned. I made contact with our agent and over a couple of days, he forged a solution that fixed the oversight by one of his vendors.

We enjoyed the desert lodge very much. It was a first-class and beyond operation. We also really enjoyed Sossusvlei. We were not happy with our shared guided rides as we were with parents and their 11-year-old only child who ran their lives. It affected us on our tour of Sossusvlei in that we were left alone without a guide for three hours to hike Deadvlei while they unsuccessfully attempted to hike Big Daddy. The longest anyone takes to do that hike is an hour and three quarters. They only made it halfway and were gone for three hours.

We were not thrilled with the two-hour, very rugged ride from and back to the airstrip to the camp, but we did enjoy the camp very much. In hindsight, if we had known the ride would be dissatisfying, we would have likely opted for a different accommodation. This said, the private rides in the Hoanib Valley were unique and very satisfying.

We loved that as much as both of our camps in Botswana, which were in the Okavango Delta and in quite different environments. The camp was wonderful. The highlight of our trip came at our last camp in Botswana. We really enjoyed this area of the Delta in that it had a lot of water. This created a very unique guided driving experience. The safari rides were arguably the best we’ve ever done as we witnessed three warthog kills by lions. We almost witnessed a fourth, of a lechwe by a hyena.

What made this camp a cut above the rest was the food and overall culinary approach of the executive chef. He was at the top of his game. This camp also offered surprise after surprise to make us feel special – lunch in the field, a private dinner in our room, bubble bath, etc.

Our travel agent put together an incredible itinerary and trip. He too was at the top of his game!

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