Nature & Wildlife Travel Agents & Reviews

Our trip to Australia and New Zealand was coordinated and organized by Zicasso’s travel agency. We specified the places we wanted to visit from the suggestions provided by them and asked that they include in the itinerary travel-free days to visit family in Australia, in Melbourne, New Castle, and the Gold Coast.

We received all the travel details and instructions online before we left Canada. On arrival in Australia and New Zealand, we received a booklet with details for each day's itinerary (hotel name, pick-up times, places, flights).

Everything worked like clockwork, and we had a very relaxing, enjoyable, and worry-free vacation. The hotels were in great locations, secure, and provided excellent services.

Our Zicasso travel agent helped us plan a four-week trip for four people to Australia and New Zealand, and it couldn't have been more perfect or gone more smoothly. She worked with us to plan all the things we wanted to do and had many suggestions that we would not have thought about. She was easy to work with and paid so much attention to detail. The app provided for the trip was incredible. All our tickets, vouchers, itinerary, and hotel and restaurant information were available at all times. We even communicated during the trip for some last-minute suggestions. Five-plus stars!! Thanks to our travel agent.

Zicasso's travel partner put together an extraordinary travel experience for us. Australia and New Zealand met and, in some instances, exceeded our expectations. In planning this trip, we requested certain experiences and they came through with those that were accomplishable within our time available and resources. This was truly a trip of a lifetime.

Our African safari was outstanding, even better than we imagined. The selection of locations and the camps were all excellent. Our travel within Africa was complicated, with nine different flights, and it all went off without a hitch. We were greeted at every stop and the local representatives took care of all the details at each departure and arrival. We highly recommend Zicasso’s travel partner company to anyone taking a trip to Africa.

Our family recently returned from a wondrous trip to South Africa that was planned with great assistance from Zicasso’s tour operator. South Africa really has it all – stunning scenery; tons of wildlife (lions and penguins!); friendly, creative people; beautiful art, music, and culture.

It isn't easy to please everyone when your kids range in age from kindergarten to tween and teen, but our travel agent came through! For example, my teen appreciated our time at the hotel, which opens into the mall at the V&A Waterfront in Cape Town – he liked being able to have some independence to roam and explore.

I had a first-choice safari preference that was initially unavailable. Our agent kept checking back until space opened up for us. I also appreciated her patience with the many changes, tweaks, and requests I made to our itinerary along the way. We loved the tour and transfer service she partnered with in Cape Town. Even our transfers were informative mini-tours and we loved getting to know our guides. We really appreciated her suggestion to visit the Grootbos Nature Preserve and loved our gorgeous accommodation and our hike through an ancient milkwood forest.

Our travel agent was immediately responsive to my communications when I was on the ground and able to make some last-minute adjustments to our schedule right around Christmas, which went above and beyond. I felt comfortable and safe in her hands, and would highly recommend Zicasso's travel partner to anyone looking for a trip of a lifetime in stunning South Africa.

We decided to travel to Peru very last minute. I had previously used Zicasso and was very pleased with their service, so we decided to do it again. They put us in contact with our travel company in Peru. Our agent and his team immediately responded and listened to everything I would like my trip to include. He sent me the proposal very quickly. It was very informative, organized, and complete. It covered all the areas we wanted to visit.

Once in Peru, we were met by incredible guides and drivers throughout our journey. Our travel agent organized our journey in a manner that we would be acclimated to the altitude and it was great. We had no issues at all. We were able to visit the highest point on our itinerary, Rainbow Mountain, without any health concerns. All the tour guides were amazing and very friendly. Peru is a must-visit country. The people, the food, the sites are all amazing and memorable!

We had a wonderful time in Costa Rica and spent our time in La Fortuna and Manuel Antonio.

We were welcomed at the airport by a driver and tour guide, and transferred to La Paz, where we had a great tour of the gardens, waterfall, and wonderful wildlife (including sloths), then continued our drive to the resort near La Fortuna. The hotel was beautiful, with magnificent rooms, volcano views, and a spectacular, expansive buffet each morning with an omelet station, fresh fruits, and an extended selection of local, delicious foods, including a smoothie station. The hotel staff were friendly and provided great service. On the first night, we ate at a restaurant at the hotel which had a limited menu for our family.

We had a wonderful guide on day two who brought us to the Arenal rainforest, with hanging bridges, an aerial tramway, and a zipline which was beyond a spectacular, adventurous experience that we will not forget. We enjoyed the hotel’s thermal pools and excellent dinner in La Fortuna (varied menu and open to substitutions).

On day three, we had another day of adventure on the Balsa River for whitewater rafting. Our family of six had a spectacular guide who kept us exhilarated and safe! It was a blast and perhaps the best family activity! We enjoyed dinner at a restaurant in La Fortuna (good food, but pricey).

We had another great guide for our hike in the Arenal Volcano National Park on our fourth day and dinner at a local place with a very limited atmosphere, but a spectacular meal brought out on grills to continue the cooking of steak, chicken, shrimp, and fresh fish, with delicious sauces on the side. It was plentiful, wonderfully displayed, and delicious.

Day five was supposed to be a five-hour transfer to Manuel Antonio to include a crocodile encounter and lunch. Due to the Easter holiday week, it took 10 hours, but our driver was kind and patient, and we enjoyed our time together. We learned a good deal of Spanish on the way. We arrived where rainforest and beach meet at the hotel. The hotel was beautiful, but rustic, overlooking the water, and we had dinner. The staff were all great and helpful, getting our luggage handled at 5am and transportation as needed for restaurants.

On day six, we enjoyed the morning at the adult pool. There were monkeys all around us in the canopies and trees. It was exciting to watch and take photos! We had lunch at the hotel and then the guide picked us up on time and took us for a fun adventure on Damas Island: an estuary and mangrove kayaking tour. We enjoyed the dinner provided with the kayak tour, then had a late-night BBQ at the hotel!

Day seven was action-packed, with a transfer and spectacular, passionate tour guide for our outing to Manual Antonio National Park. We had lunch at the hotel and then another very exciting ATV adventure! We had a fabulous dinner at a café with a beautiful atmosphere.

On our last day, we were transferred very early to the airport and said goodbye to an amazing, adventurous family vacation.

We want to thank Zicasso’s travel agents for all their help in planning this vacation. They were patient, attentive, and accommodating of our relentless changes to the plans and restaurants. They were with us all the way from planning to arrival, and always available for any questions or guidance. All the plans were executed seamlessly and on time, with quality recommendations and team support. Thank you for all the great moments and memories!

Zicasso’s tour operator made our rather last-minute trip to Costa Rica not only seamless, but just what we wanted out of our return trip to this beautiful country! Our travel agent was quick to respond to any questions we had and took all of the stress of planning a trip out of the equation. Our trip was curated to cover different environments and landscapes, so we really felt we got a comprehensive feel for the country. And we absolutely can't wait to go back as there is so much more to explore!