Our Bali Travel Specialists

Our trip with Zicasso's tour company was nothing short of exceptional. From the start, our travel specialist took the time to really understand what we wanted and created a perfectly paced itinerary that reflected all of our preferences. Everything felt thoughtfully planned and tailored just for us.
What truly set this experience apart was how the team handled the unexpected. When our flights were cancelled, the agent who supported us on-site went above and beyond. He quickly rearranged every hotel and activity, shifted our entire schedule by a day, and extended our trip so we wouldn’t miss anything. He made it all look effortless.
Throughout the trip, our specialist acted as our personal concierge, helping with every schedule change and request with kindness, patience, and professionalism. It made the entire experience feel seamless and stress-free.
We’ve traveled a lot and this was hands-down one of the best services we’ve ever received. A huge thank you to our specialist and agent, and to the entire team at the travel company. We would absolutely book with them again and have already recommended them to family and friends!

Our 30th anniversary trip was an experience of a lifetime. From the moment we arrived at Denpasar International Airport and were met by Zicasso’s travel designer and his amazing team, we were in the hands of professionals who made our trip so enjoyable and educational.
The travel designer, with our input, arranged a journey through Bali that allowed us to experience the true heart of this country. We traveled daily with our guide, a man who truly loves Bali and its people. His wisdom flowed to us at each stop and he never tired of us asking question after question. We were met each morning with his enduring smile that never ceased to fade, no matter the length of our days.
As our trip unfolded, with the travel designer's advanced planning, we saw the real, true Bali, venturing to the countryside, away from clubs, touristy crowds, and selfie sticks. Each day filled our hearts with the Balinese people, for whom we came to love and now consider our family in Indonesia.
The travel designer made sure our accommodations at each stop were luxurious, experiencing solitude, scrumptious food, and an inviting personal plunge pool.
From experiencing the solitude of farmers working in their rice fields to nature walks, experiencing elephants up close, and hiking Mount Batur for sunrise, to strolling the countryside, meeting local people and learning their trades, to trekking through a rainforest, along with lazy days of cocktails by the pool, we loved our trip and it all came together with the efforts of the travel designer and his team. The joy we experienced was nothing compared to the joy they experienced by sharing their small part of the world with us!

Singapore, Thailand, Malaysia, and Indonesia were absolutely beautiful. Zicasso's tour company organized the perfect vacation for our family, an exciting blend of experiences, with adventure, relaxation, culture, food, nature, and urban destinations.

This trip was amazing; it exceeded all my expectations. I’ve traveled a lot and this Zicasso travel company gave VIP service from start to finish. I will always use them for all my future international trips.

Zicasso’s travel agent crafted an unforgettable trip. We stayed at exceptional hotels, which were in perfect locations and had wonderful staff. The excursions were well planned out and provided us with a wide variety of adventures—water activities, sightseeing, thrill, etc. The guides and drivers were energetic, educational, and personable. We couldn’t have asked for a better trip! Thank you to our agent and the tour operator.

Zicasso’s travel partner worked with me to meet the needs of my trip. They were very flexible with changes that I wanted to make to the initial itinerary, and then very flexible when I needed to make changes to train tickets one week out from leaving. The hotels were beautiful and the private guides that were picked out were very knowledgeable and friendly.

Communication with Zicasso's travel company was good during the planning phase.
The hotels chosen were great.
The personal guide was good and the transfers from the airport and train station were great.

Zicasso’s travel specialist was very responsive and great to work with. He helped us get a partial refund from one of the hotels when we had to cancel that part of our trip due to weather-related issues. He had overall great suggestions and the logistics were well planned. The guides and drivers were great. Thanks!