Antonio's Travel Agency
Based on 204 reviews
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This travel company and Antonio really listened to what we wanted from our trip. And they delivered exactly the trip we wanted! Very professional, very thorough, very experienced at what they do. There was one mishap along the way with a transfer but the lengthy and complicated trip otherwise was flawless. We had a wonderful time!!
Georgia's Travel Agency
Based on 85 reviews
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Georgia planned a great vacation for my family (parents plus two 20-ish daughters). We went to Athens (4nts), Naxos (4nts) and Santorini (3nts). It took a couple of iterations to finalize the itinerary (which I took as a positive because it showed Georgia was really listening and working to customize the trip what my family was looking for rather than offering a canned tour). And I may be just a *wee* picky :) The guides she secured were all wonderful. Our guide in Athens was absolutely lovely. She was knowledgeable and friendly. We were chatting like friends before too long. She also took great care of our daughter when she got a little ill during our Acropolis tour. Naxos was the favorite part of our trip. We loved what the island has: great beaches, food, restaurants, cultural sights, nature/hiking and water activities and what it did NOT have: high prices, crowds. Santorini..since it was our 1st visit, we couldn't *not* stop. It's beautiful for sure but it was also expensive and crowded. One and done for us. The transfers in all three locations were impeccable.Overall, our trip was seamless and the communication with Georgia was great throughout.
Eleni's Travel Agency
Based on 32 reviews
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Zicasso's travel partner did an amazing job putting together our itinerary and handling all the logistics. We did an intro call to discuss what we were interested in, how we like to travel, dietary constraints, etc. They did a great job synthesizing that and coming up with a pitch-perfect plan of sites, hotels, restaurants, and means of transportation.
On the trip itself, everyone involved was professional, punctual, and fun. This was the first trip I have taken where I didn't have to worry about getting from point A to B, finding good places to eat, researching the best sites, and how everything would fit together. Additionally, the travel team was very thoughtful in how everything would fit into the available daylight hours, how we'd be feeling with jet lag, and how to navigate a holiday where many things would be closed.
I am already thinking about the next trip we'll take with their help.
Samuel's Travel Agency
Based on 499 reviews
Destinations:
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From start to finish, we were extremely happy with all the services and communication provided by Zicasso’s tour operator. They helped us create a perfect itinerary and made sure we had continuous communication through WhatsApp during our travels. I have used Zicasso twice before for trips to Southeast Asia and Italy, and both experiences were excellent. This was also the case for our Spain trip, showing that pretty much anywhere in the world, you are put in touch with reputable travel agencies that will provide exceptional service. Our travel agent was always responsive, professional, and very committed to helping us with every aspect of our trip.
Our tour included Madrid, Granada, Sevilla, and Barcelona, with several special tours, meals, and events in each place. While in Madrid, we took a day trip to Toledo and also saw a flamenco show with dinner. We had plenty of time to tour the famous sites in Madrid, eat tapas, and do some shopping. The hotel was excellent! We decided to upgrade for a fee when we arrived to have early access to the room, and it was worth every penny. We enjoyed all of the hotels that were selected for us on this trip.
Moving between cities by train was also a relaxing and efficient way to travel in Spain. A true highlight was the tour of the Alhambra Palace in Granada, with its spectacular history and views. Sevilla was also wonderful, but hard to navigate as we visited during Semana Santa and several streets were closed (and there were crowds of thousands) for the holy processions. It was very special to get to see the processions, but not ideal for touring the city.
We ended our trip in Barcelona and loved a special group cooking class arranged by our tour operator, and also a day trip to Montserrat. It was my daughter's birthday and our travel agent and her team helped us book a dinner reservation at a wonderful restaurant to celebrate. They also helped us with a dinner reservation for one of our nights in Madrid.
All of our transportation between trains/hotels/airports and cities was excellent, with very nice drivers and luxury vehicles!
Thank you to all of the tour operator’s staff and service providers for making our trip so special. We highly recommend the company for your trip to Spain.
Rebecca's Travel Agency
Based on 90 reviews
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Although it’s trite, it was a trip of a lifetime, starting with the original planning session with Zicasso’s travel representative several months before the trip, when she asked us what we like to do and what we envisioned for our trip. It ended up being just the right mix of local cuisine and culture, sightseeing, history, archaeology, and myths, as well as beach time, with wonderful accommodations on Crete, Santorini, Naxos, and Athens.
Alexandra's Travel Agency
Based on 141 reviews
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We had an incredible experience. Zicasso’s travel partner gets 10 stars from us.
First off, they were very professional. The planning of the trip was so exciting. Our travel agents listened to what we were looking for and then provided an itinerary with several options to choose from for each leg of our vacation.
We went to Italy, hitting several cities. Everything was booked, including all day trips and tours. Everyone involved, such as drivers, hotel staff, tour guides, etc, were so pleasant to work with and knowledgeable. The hotels were super comfortable and positioned well for getting around.
What really worked out well was the flow from city to city, doing all the sightseeing, and then spending the last few days of the trip relaxing at our hotel in Tuscany. It was so beautiful and relaxing, we wished we had booked a couple of extra days there.
We really did not have one negative experience. As you can see, we were very happy with our travel company and no, we do not have any affiliation with them. We book through Zicasso, who referred us to them. We learned of them from a friend of ours who had the same positive experience. We will be using them again. Thank you to our travel agent and team! Highly recommended!
Joël's Travel Agency
Based on 122 reviews
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Our trip was terrific and working with Zicasso was amazing. The responsiveness while planning the trip and during the vacation was superb. Everything ran smoothly, from the pick-up at the airport to all the guided tours. We were very happy with the overall experience.
Robert's Travel Agency
Based on 174 reviews
Destinations:
Verified Review
Zicasso’s travel agents were very diligent and very respectful in organizing a fabulous trip. Our hotel in Brussels was amazing, our hotel in Tenerife was very subpar. As a result, we switched hotels and found a much better one, and they were good enough to make arrangements to get our money back from the previous hotel. The hotel in Madrid was amazing and the tours were very good. I think the communication was excellent, as they had a person on call at all times to respond to us.
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