Finland Travel Agents & Reviews

Zicasso’s travel agents were able to meet my budget needs and responded quickly to questions. The hotels they recommended were good to great and the experiences were just enough for us without overbooking our days. Their information on the train travel was lacking, however.

In Brussels, it was not indicated which of the three stations we were to use, the transfer time on one trip was too short to make the connection when our train was only a bit late, and the train info for our last leg was totally inaccurate as to times and connection point. Luckily, other trains were available, so it didn’t cost us anything but a little stress and a $10 Uber.

Amazing! We had a fantastic, well-planned trip. Everything, such as transport and all the smaller details, was taken care of by Zicasso's tour company! Everything was perfectly scheduled. The activities weren't over-booked, so we had time to spend in each place and really take it all in. We had such a great, memorable time.

From start to finish, our travel agency was exceptional, efficient, timely, and very thoughtful. Zicasso’s travel agent worked with us from the beginning to plan our dream trip to Sweden and Swedish Lapland, filling every day with a lifetime of amazing experiences and memories. When an unanticipated glitch popped up, the travel team was quick to help problem-solve with kindness and expertise, resulting in an even better trip. We would recommend them to all our friends and family for a once-in-a-lifetime trip!

Our trip to Finland/Lapland was beyond our expectations. It was like living in a fairytale! All the activities were very well organized and tailored to our needs. Every day, we were in touch with Zicasso's travel specialist to make sure we did everything at our own pace, without missing what we had arranged together. We felt like we had a local friend who wanted to show us the best of this lovely place.

She did things that surprised us and made us feel she was dedicated to providing a really great time in Lapland. She added much more than what our itinerary included, like arranging a dinner at the Ice Hotel as a gift, a personal tour of frozen waterfalls that avoided the crowds, and an amazing dinner of Finnish delicacies beside the fire in a hut. We had the experience of a lifetime in Lapland, without having to worry about anything!

We definitely gained a new friend in Lapland and will go back. Our boutique travel agency truly respects its guests and I highly recommend them if you want to visit Lapland and experience what this place has to offer in an authentic and carefree way.

The trip was fantastic, and Zicasso’s travel company did a great job setting up all of the tours and arrangements, including the transit cards, train tickets, and Wi-Fi device.

Our Zicasso travel partner listened to our preferences and needs, and helped design a fabulous trip for our family. Transportation was flawless throughout the trip and the local guides were wonderful. We enjoyed getting to know them personally and learning about their hometowns.

I especially valued the app that provided us with every detail for each day, including emergency contacts, hotel information, and itinerary. Thank you!