Greece Trip Review: Naxos, Acropolis, Parthenon, Catamaran Cruise, Food Tour

Review by traveler

Amanda W.

6.11.2024

General Info

Traveler Review

Which Country (Countries) did you visit on this trip?

Greece

Your overall comments on the trip and the travel company:

The Zicasso tour operator and her team were top-notch. She was always accessible and incredibly accommodating.

What were the most enjoyable or memorable parts of your trip?

The guided tour to the top of the Acropolis and Parthenon, the Naxos artisan/food tour, and the day on a catamaran.

If you could take your trip again, what would you do differently?

The hotel on Naxos was not at all what we expected. We would not stay there again.

Travel Company Comments:

Hello Amanda,

Thank you for taking the time to share your feedback regarding your recent travel experience. We are delighted to hear that you had an overall positive experience and appreciate your kind words about our services.

We regret to learn that the hotel in Naxos did not meet your expectations. Our customers' satisfaction is our top priority, and we apologize for any inconvenience you may have experienced.

Amanda, to be honest, I would have preferred if you had informed me while you were at the hotel as I would have been able to help out! I am not sure what you didn't like at the specific hotel as we have been using it for the last 6 years with only positive feedback. Of course, it is a 3-star property with a very reasonable price and that's why we have used it with more "budget conscious travelers".

Amanda, your feedback is invaluable and we will address your feedback with the management.

We hope to have the opportunity to welcome you again on another trip in the future

Thank you once again for your review and for choosing our services.